Store Manager in Training (SMIT)

Evergreen Goodwill of Northwest Washington; Seattle (WA); On-site; USD 68,000 - 70,000; Full time

Job summary

Evergreen Goodwill of Northwest Washington in Seattle (Dearborn Location) is seeking a Manager in Training to learn daily operations, personnel management, financial reporting, rehabilitation functions, and inventory control for a retail store.

The role reports to the Sr. Store Manager, supervises Assistant Managers and Supervisors, and requires a high school diploma with retail supervisory experience. Salary is $68,000-$70,000/year DOE; non-exempt.

Qualifications

• High School diploma, bachelor degree preferred or equivalent experience.
• Minimum 2 years in retail environment with at least 1 year supervisory experience in a medium to large volume retail store. 1 year warehouse experience preferred.
• Experience with basic accounting practices and bookkeeping.
• Ability to collaborate with essential partners and peers.
• Knowledge of retail competition.
• Excellent time management skills.
• Ability to motivate and work with a culturally diverse staff.

Responsibilities

• Assist customers and donors in a timely and courteous manner.
• Ensure that quality customer service and good customer relations are provided.
• Effectively manage store budget.
• Ensure that donated and used goods are processed appropriately from the time received through stocking on the sales floor.
• Ensure that sales transactions are rung up and reported accurately, that all moneys are collected, counted, and deposited securely.
• Report operations and safety statistics accurately and timely.
• Work effectively with other Evergreen Goodwill departments as needed.
• Ensure that the store and surrounding premises are kept clean and free of safety hazards.
• Comply with all Evergreen Goodwill policies and procedures.
• Uphold safe work practices in support of a safety culture through awareness and observation; train and educate employees of safety requirements; reports any potential hazards or accidents.
• Perform other duties as assigned.

Skills

Leadership

Customer service

Budget management

Inventory control

Safety compliance

Communication

Team coordination

Microsoft Office

Education

High School diploma

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Job Title: Manager in Training

Department: Operations in Seattle (Dearborn Location)

FLSA Status: Non-Exempt

Reports to: Sr. Store Manager

Supervises: Assistant Managers, Supervisors

Revised Date: 3/4/21

About Goodwill

We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of equity, diversity and inclusion (DEI). We embrace our employees’ differences and acknowledge and support our collective responsibility.

About the Position

The Manager in Training learns the daily operations, personnel management, financial reporting, rehabilitation functions, and inventory, merchandising and safety regulations directly related to a retail store.

Pay: $68,000-70,000K/DOE (non-exempt)

Essential Functions and Responsibilities

• Assist customers and donors in a timely and courteous manner.
• Ensure that quality customer service and good customer relations are provided.
• Effectively manage store budget.
• Ensure that donated and used goods are processed appropriately from the time received through stocking on the sales floor.
• Ensure that sales transactions are rung up and reported accurately, that all moneys are collected, counted, and deposited securely.
• Report operations and safety statistics accurately and timely.
• Work effectively with other Evergreen Goodwill departments as needed.
• Ensure that the store and surrounding premises are kept clean and free of safety hazards.
• Comply with all Evergreen Goodwill policies and procedures.
• Uphold safe work practices in support of a safety culture through awareness and observation; train and educate employees of safety requirements; reports any potential hazards or accidents.
• Perform other duties as assigned.

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with Goodwill’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Partner with People Relations as needed and appropriate.

Position Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School diploma, bachelor degree preferred or equivalent experience.
• Minimum 2 years in retail environment with at least 1 year supervisory experience in a medium to large volume retail store. 1 year warehouse experience preferred.
• Experience with basic accounting practices and bookkeeping.

• Ability to collaborate with essential partners and peers.
• Knowledge of retail competition.
• Excellent time management skills.
• Ability to motivate and work with a culturally diverse staff.

Certificates, Licenses, or Registrations

• Valid WA State driver’s license and proof of insurance.

Computer/Technology Skills

• Proficient knowledge with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
• Ability to learn new technology and software as related to the job.

Physical Abilities

While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other employees by talking and hearing, required to lift and carry items weighing up to 35 pounds and to operate computer systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance.

Essential Mental/Sensory Abilities

• Leadership and coaching skills
• Strong verbal and written communication skillsPrioritization

• Attention to detail, accuracy
• Analytic skills
• Organizational skills
• Negotiation skills

Work Environment

Store and production environment, exposure to dust. Some travel for offsite meetings and events. Must have reliable transportation.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Goodwill believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor Goodwill to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the Goodwill.