Store Manager in Training (MIT)

Insomnia Cookies; South Lake Tahoe (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

Join a rapidly growing, nationally recognized company as a Store Manager in Training in South Lake Tahoe! This exciting role offers the chance to lead a team in a fun environment while ensuring customer service excellence. With competitive pay starting at $20/hr, comprehensive benefits, and opportunities for growth, you’ll be part of an innovative brand that redefines cookie delivery. Enjoy perks like a monthly cellphone stipend and free cookies with every shift! If you have supervisory experience and a passion for hospitality, this is the perfect opportunity for you.

Benefits

Starting at $20.00/hr

Eligibility for end-of-period store bonus

Comprehensive benefits from day one

$25.00 monthly cellphone stipend

10 days of paid vacation

2 paid Insomnia Personal Days

Paid sick time

Job stability

Achievable growth opportunities

FREE cookies with every shift

Qualifications

• 1+ year supervisory experience in a restaurant or retail.
• Experience with Point of Sale systems and MS Office.

Responsibilities

• Supervise and train team members engaged in cookie sales.
• Lead onboarding and initial training for new staff.
• Support Store Ops Manager with inventory and scheduling.

Skills

Supervisory experience

Conducting interviews

Point of Sale (POS) systems

MS Office proficiency

Customer service excellence

Tools

Applicant Tracking System

Job description

Set your timers because our freshly baked cookies are coming next to South Lake Tahoe later this year! Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our soon-to-open new store located at 4125 Lake Tahoe Blvd, South Lake Tahoe, CA 96150. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, nationally recognized company!

Check out some of our content videos to learn more!

Who We Are!

Insomnia Cookies Timeline

Core Values

Our sweet MIT perks & compensation:

• Starting at $20.00/hr
• Eligibility for end-of-period store bonus
• Excellent comprehensive benefits from the first day after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness and paid sick time
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries.
• Lead onboarding and initial training for new hourly staff.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, and Delivery Drivers) in the manager's absence.
• Support Store Ops Manager with ordering, inventory control, and scheduling.
• Ensure staff adherence to Insomnia Cookies' standards (baking, uniform, policies, etc.).
• Promote upselling and customer service excellence, ensuring all team members do the same.

Desired skills/experience:

• At least 1 year of supervisory experience in a restaurant or retail store
• Experience conducting in-person interviews for hourly support staff
• Experience with Point of Sale (POS) systems
• Proficiency with MS Office, Word, and our Applicant Tracking System
• Availability to work a 4-5 day work week, including 1-2 mid-to-late shifts (Thurs-Sun)
• Must be 18+ and legally eligible for employment in the U.S.

About us:

Insomnia Cookies was founded in a college dorm by Seth Berkowitz. Today, over 20 years later, our innovative bakery + delivery concept has grown into a cult brand loved for its warm, delicious cookies available all day and late into the night. With over 300 stores worldwide, our flagship in Philadelphia, and a growing shipping and gifting portfolio, we are revolutionizing the cookie game by truly "Imagining What's Possible"!

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