Store Manager in Training (MIT)

Insomnia Cookies; Lake Charles (LA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a rapidly growing and nationally recognized company as a Store Manager in Training. This exciting role involves supervising a dynamic team, ensuring exceptional customer service, and leading training efforts. With competitive hourly compensation and a range of perks including paid vacation and a monthly cellphone stipend, you'll thrive in a fun, team-oriented environment. Enjoy the unique opportunity to work with a brand known for its warm, delicious cookies, and be part of a company that values growth and stability. If you have a passion for hospitality and leadership, this is the perfect role for you!

Benefits

Market Competitive Hourly Compensation

End-of-Period Store Bonus

Comprehensive Benefits

$25 Monthly Cellphone Stipend

10 Days Paid Vacation

2 Paid Personal Days

Job Stability

Growth Opportunities

Fun Team Environment

FREE Cookies with Every Shift

Qualifications

• 1+ years of supervisory experience in a restaurant or retail setting.
• Experience conducting interviews for hourly staff.

Responsibilities

• Supervise and train team members engaged in cookie sales.
• Conduct interviews for potential new hires in the manager's absence.

Skills

Supervisory Experience

Point of Sale (POS) Systems

MS Office Proficiency

Customer Service Excellence

Tools

Applicant Tracking System

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our brand new Lake Charles, LA bakery located at 300 E McNeese St, Suit A Lake Charles, LA 70605. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, nationally recognized company!

Check out some of our content videos to learn more!

Who We Are!

Insomnia Cookies Timeline

Core Values

Our sweet MIT perks & compensation:

• Market competitive hourly compensation
• Eligibility for end-of-period store bonus
• Excellent comprehensive benefits starting the 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• Work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as an MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries.
• Lead onboarding and initial training for new hourly staff.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, and Delivery Drivers) in the manager's absence.
• Support Store Ops Manager with ordering, inventory control, and scheduling.
• Hold staff accountable to Insomnia Cookies' standards (baking, uniform, policies, etc.).
• Ensure upselling and customer service excellence, with all team members providing the best service.

Desired skills/experience:

• At least 1 year of supervisory experience within a restaurant or retail store
• Experience conducting in-person interviews for hourly support staff
• Experience with Point of Sale (POS) systems
• Proficiency with MS Office, Word, and our Applicant Tracking System
• Ability to work a 4-5 day work week with 1-2 mid-to-late shifts (Thurs-Sun)
• Must be 18 years or older and legally eligible to work in the U.S.

About us:

Insomnia Cookies was founded in a college dorm room by Seth Berkowitz. Over 20 years later, our innovative bakery + delivery concept has become a cult brand known for its warm, delicious cookies available all day and late into the night. With over 300 stores worldwide, our flagship in Philadelphia, Pa., and a growing shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!

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