Store Manager in Training (MIT)

Insomnia Cookies LLC; Greeley (CO); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a rapidly growing and nationally recognized cookie company as a Store Manager in Training! This exciting role offers the chance to lead a team, ensure exceptional customer service, and manage store operations in a fun, dynamic environment. With a focus on hospitality, you’ll train new staff, conduct interviews, and help maintain the high standards Insomnia Cookies is known for. Enjoy perks like a monthly cellphone stipend, comprehensive benefits, and of course, FREE cookies with every shift! If you’re passionate about leadership and cookies, this is the perfect opportunity for you!

Benefits

Eligibility for end of period store bonus

Medical, dental and vision plans

Pet insurance

$25.00 monthly cellphone stipend

10 days of paid vacation

2 paid Insomnia Personal Days

Job stability

Growth/promotion opportunities

Fun team environment

FREE cookies with every shift

Qualifications

• 1+ year in a supervisory role in retail or restaurant.
• Experience in conducting interviews and training staff.

Responsibilities

• Manage store operations in the absence of the Store Ops Manager.
• Supervise and train team members in cookie sales and deliveries.
• Ensure compliance with company standards and customer service excellence.

Skills

Supervisory Skills

Customer Service Excellence

Interviewing Skills

Point of Sale (POS) Systems

MS Office

Education

High School Diploma or Equivalent

Tools

Applicant Tracking System

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Greeley, CO store located at 2539 11th Ave, Greeley, CO 80631 and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!

Our sweet MIT perks & compensation:

• Eligibility for end of period store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment that include medical, dental and vision plans
• Pet insurance for your furry loved ones
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness and paid sick time
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.
• Lead new hourly staff onboarding and initial training.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence.
• Support Store Ops Manager with ordering, inventory control and scheduling.
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.).
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.

Desired skills/experience:

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in-person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
• Must be 18 years of age or older and have legal eligibility for employment in the United States

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so many cookies later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly Imagining What’s Possible!