Store Manager in Training (MIT)

Insomnia Cookies; Fort Wayne (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic and rapidly growing company as a Store Manager in Training. This exciting role offers the chance to lead a team, ensuring excellent customer service while managing daily operations. With a focus on hospitality, you'll train new staff, supervise shifts, and contribute to a fun team environment. Enjoy competitive pay, great benefits, and unique perks like free cookies with every shift! If you're ready to take your career to the next level in a supportive and innovative workplace, this opportunity is perfect for you.

Benefits

Market Competitive Compensation

End-of-Period Store Bonus

Comprehensive Benefits

$25 Monthly Cellphone Stipend

10 Days Paid Vacation

2 Paid Personal Days

Job Stability

Growth Opportunities

Fun Team Environment

FREE Cookies with Every Shift

Qualifications

• 1+ year supervisory experience in retail or restaurant.
• Experience with POS systems and conducting interviews.

Responsibilities

• Supervise and train team members during shifts.
• Conduct initial interviews for new hires.
• Support inventory control and scheduling.

Skills

Supervisory Experience

Point of Sale (POS) Systems

MS Office Proficiency

Interviewing Skills

Education

High School Diploma

Tools

Applicant Tracking Systems

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Downtown Fort Wayne store located at 840 S. Calhoun Street, Fort Wayne IN 46802. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, nationally recognized company!

Our sweet MIT perks & compensation:

• Market competitive hourly compensation
• Eligibility for end-of-period store bonus
• Excellent comprehensive benefits starting 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries.
• Lead onboarding and initial training for new hourly staff.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, and Delivery Drivers) in the manager's absence.
• Support Store Ops Manager with ordering, inventory control, and scheduling.
• Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.).
• Ensure all team members provide excellent customer service and upselling.

Desired skills/experience:

• At least 1 year of supervisory experience within a restaurant or retail store
• Experience conducting in-person interviews for hourly support staff
• Experience with Point of Sale (POS) systems
• Proficiency in MS Office, Word, and Applicant Tracking Systems
• Availability to work a 4-5 day work week, including 1-2 mid-to-late shifts (Thurs-Sun)
• Must be 18 years or older and legally eligible to work in the United States

About us:

Insomnia Cookies was founded in a college dorm room by Seth Berkowitz. Over 20 years later, our innovative bakery + delivery concept has become a cult brand known for its warm, delicious cookies delivered all day and late into the night. With over 300 stores globally, our flagship in Philadelphia, Pa., and a rapidly expanding shipping and gifting portfolio, we are revolutionizing the cookie game by truly "Imagining What's Possible"!