Store Manager in Training (MIT)

Insomnia Cookies; Evansville (IN); On-site; USD 100,000 - 125,000; Full time

Job summary

Join a rapidly growing and nationally recognized company as a Store Manager in Training! This exciting role offers the chance to lead a dynamic team in a fun environment while ensuring customer service excellence. With competitive hourly pay, comprehensive benefits, and opportunities for growth, this position is perfect for hospitality-focused individuals ready to make an impact. Enjoy perks like free cookies, a monthly cellphone stipend, and paid vacation days. If you're passionate about leadership and customer service, this is the opportunity for you!

Benefits

Market competitive hourly compensation

End of period store bonus

Comprehensive benefits

$25.00 monthly cellphone stipend

10 days of paid vacation

2 paid Insomnia Personal Days

Job stability

Achievable growth opportunities

Fun team environment

FREE cookies with every shift

Qualifications

• 1+ years in a supervisory role within a restaurant or retail environment.
• Experience conducting in-person interviews for hourly staff.

Responsibilities

• Supervise and train team members during shifts.
• Conduct initial interviews for potential new hires.

Skills

Supervisory experience

Customer service excellence

Point of Sale (POS) systems

MS Office proficiency

Education

High School Diploma or equivalent

Tools

MS Office

Applicant Tracking System

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Downtown Evansville store located at 318 Main Street, Evansville IN 47708, and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!

Our sweet MIT perks & compensation:

• Market competitive hourly compensation, up to $25.00 an hour.
• Eligibility for end of period store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.
• Lead new hourly staff onboarding and initial training.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager's absence.
• Support Store Ops Manager with ordering, inventory control and scheduling.
• Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.).
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.

Desired skills/experience:

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in-person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
• Must be 18 years of age or older and have legal eligibility for employment in the United States

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