Store Manager in Training (MIT)

Insomnia Cookies; Baltimore (MD); On-site; Full time

Job summary

Insomnia Cookies is hiring a full-time Store Manager in Training in Baltimore. This role involves leading staff, managing store operations, and providing excellent customer service. Competitive pay with opportunities for growth and a fun team environment await the ideal candidates!

Benefits

Paid vacation

Cellphone stipend

End of period store bonus

FREE cookies with every shift

Qualifications

• At least 1 year of experience in a supervisory role within a restaurant or retail store.
• Prior experience conducting in-person interviews for hourly staff.
• Must be 18 years or older with legal employment eligibility in the U.S.

Responsibilities

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager is not present.
• Lead new hourly staff onboarding and initial training.
• Support Store Ops Manager with ordering, inventory control, and scheduling.

Skills

Customer Service

Leadership

Training

Tools

Point of Sale (POS) systems

MS Office

Job description

1 month ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

• Pay Rate: $19.00 - $23.00/hr
• Market competitive hourly compensation
• Eligibility for end of period store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Lead new hourly staff onboarding and initial training
• Support Store Ops Manager with ordering, inventory control and scheduling
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service
  
  
  
  
  

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Fells Point store located at 812 South Broadway Baltimore, MD 21231 and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!

Our sweet MIT perks & compensation:

• Pay Rate: $19.00 - $23.00/hr
• Market competitive hourly compensation
• Eligibility for end of period store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!
  
  
  
  
  

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries
• Lead new hourly staff onboarding and initial training
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence
• Support Store Ops Manager with ordering, inventory control and scheduling
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service
  
  
  
  
  

Desired skills/experience:

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in-person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
• Must be 18 years of age or older and have legal eligibility for employment in the United States
  
  
  
  
  

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitality, Food and Beverage Services, and Retail

Get notified about new Store Manager jobs in Baltimore, MD.

Columbia, MD $62,600.00-$87,600.00 2 weeks ago

Towson, MD $45,000.00-$65,000.00 1 week ago

Baltimore, MD $51,528.00-$80,512.00 2 weeks ago

Hanover, MD $45,000.00-$65,000.00 1 week ago

Retail Store Manager BALTIMORE | E Monument St

Baltimore City County, MD $58,000.00-$78,000.00 2 weeks ago

Safeway- Assistant Store Director Baltimore- Maryland

Baltimore, MD $65,000.00-$75,000.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.