Store Manager in Training — Fast-Paced Coffee Leader

Regis Corporation; Brentwood (MD); On-site; USD 42,000 - 60,000; Full time

Job summary

Scooter's Coffee is seeking a Store Manager to lead a high-energy team, oversee staffing, sales, and daily operations at a franchise location. You will train and develop baristas, uphold brand standards, and drive exceptional customer experience.

The role requires supervisory experience in retail or foodservice, strong communication skills, and the ability to work in Maryville, TN for the first four weeks. The franchisee will determine wage and benefits.

Qualifications

• 2+ years of supervisory experience in restaurant or retail.
• Ability to work in Maryville, TN for the first 4 weeks.
• Excellent communication and interpersonal skills.
• Passion for working with people.
• Energetic, fast-paced, flexible work style.
• Ability to lead and teach others.
• Strong problem-solving and multi-tasking abilities.

Responsibilities

• Ensure consistent and quality customer experience through proper staffing, execution of brand beverage recipes and techniques, and fostering the Scooter’s “Amazing” customer service experience
• Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment
• Interview, hire, train, and develop staff to demonstrate all company standards in customer experience and operations
• Provide ongoing performance feedback and development for staff members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance
• Maintain accountability in employees using progressive discipline process; partner with Field Brand Consultant and, when necessary, Human Resources to make termination decisions
• Determine daily and weekly staffing requirements based on business need and create work schedules accordingly
• Implement a varied schedule to develop employees, meet business needs, and maximize sales potential across all hours of operation
• Contribute to store profitability by seeking opportunities to increase sales and by managing expenses
• Maintain company standards in personal and store sales/performance metrics
• Encourage and ensure full team participation in both setting store goals and developing action plans to accomplish goals
• Ensure all cash handling, point of sale system, safety, and operational procedures are performed in an accurate, consistent manner
• Maintain daily, weekly, and quarterly financial reports
• Maintain final accountability for store operations

Skills

Staff leadership

Recruiting & training

Customer service

Operations management

Sales growth

Job description

Scooter's Coffee is seeking a Store Manager to lead a high-energy team, oversee staffing, sales, and daily operations at a franchise location. You will train and develop baristas, uphold brand standards, and drive exceptional customer experience.

The role requires supervisory experience in retail or foodservice, strong communication skills, and the ability to work in Maryville, TN for the first four weeks. The franchisee will determine wage and benefits.