The primary role of the Store Manager in Training is to develop knowledge and understanding of the day-to-day store operations, customer service, and merchandising under the supervision and direction of a Store Manager. This position requires strong leadership skills and the ability to motivate and supervise associates. Also included are establishing an interactive sales approach, keen awareness of safety & loss prevention, maintenance of store cleanliness and appearance, excellent customer service, and a positive attitude. The average training period is 6 months with the expectation that the Store Manager in Training is open to relocation to another store for the promotion to Store Manager.
- Direct the operations of the assigned store.
- Direct all store personnel to build revenue and meet sales goals.
- Ensure attractive, safe, and accurately priced merchandise displays and floor plans.
- Take a hands-on approach with directing daily goals for the Assistant Store Managers.
- Be a positive and professional “role model” for the team.
- Lead our associates in a way that exemplifies the leadership principles taught in Thrive and reinforces Thrive skills with managers reporting to you.
- Find solutions to associate and customer questions and concerns.
- Responsible for the maintenance and upkeep of the building and grounds.
- Develop the product knowledge and sales techniques of the team.
- Demonstrate effective and consistent communications and interpersonal skills.
- Demonstrate effective problem-solving and analytical skills.
- Become an expert with standard concepts and practices within the retail environment.
- Maximize inventory, cash control, and loss prevention techniques.
- Establish and preserve a positive work atmosphere.
- Operate handheld inventory device, forklift, pallet jack, ladder, and other retail equipment.
- Help drive company initiatives, such as Rural King’s Harvest Card Program, Customer C.A.R.E., RK Plus Protection Plan.
- Ability to move up to 20 pounds repetitively and 21-50 pounds intermittently.
- Ability to sit/stand/walk for long periods of time.
- Ability to use point-of-sale system to complete transactions.
- Frequently operate keyboard to enter in information.
- Ability to verbally communicate effectively with customers and co-workers (in-person and via electronic devices).
- May be required to cross train and perform other duties.
- 2+ years retail management experience.
- Be an outgoing self-starter who enjoys working with people.
- Required to relocate to another store for a Store Manager position within 12 months.
- Computer knowledge in Excel and Word.
- Proficient User of computer software systems.
- Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
- Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner.
- Ability to work independently without supervision.
- Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates.
- Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements.
- Ability to access and use the in-store computer, scanning system, and wireless handheld unit.
SUPERVISORY RESPONSIBILITIES
- Supervise and direct the assistant managers, department managers, and store associates.
- Has authority into the job status of associates: hiring, firing, promotions, and assignments.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
About the company
Rural King Supply is a farm supply store based in Mattoon, Illinois, United States.
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