Store Manager II - Temple Terrace - Tampa Bay, FL

TD; Temple Terrace (FL); On-site; USD 86,000 - 130,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager II to lead and develop a team in a vibrant retail environment. This role focuses on enhancing customer relationships and driving business growth through effective leadership and operational excellence. With a commitment to community engagement and a strong emphasis on employee development, this position offers a unique opportunity to make a significant impact. Join a forward-thinking organization that prioritizes innovation and customer experience, and take your career to the next level in a supportive and rewarding atmosphere.

Benefits

Comprehensive Total Rewards

Career Development Programs

Training and Onboarding

Community Engagement Opportunities

Qualifications

• Undergraduate degree or equivalent experience required.
• 4+ years in retail, customer service, or financial services with leadership experience.

Responsibilities

• Develops and leads the growth of the Consumer Business in a store portfolio.
• Manages store operations, staff development, and performance metrics.

Skills

Customer Service

Leadership

Financial Analysis

Business Development

Communication

Education

Undergraduate Degree

4+ Years in Retail or Financial Services

Tools

Microsoft Office

Job description

Store Manager II - Temple Terrace - Tampa Bay, FL

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Work Location:
Temple Terrace, Florida, USA

Hours

40 hours/week

Pay Details

$86,840 - $130,000 USD

TD is committed to fair and equitable compensation, with growth opportunities and skill development. Actual pay may vary based on skills, experience, location, and organizational needs. Candidates are encouraged to discuss compensation openly with recruiters.

Line of Business

Personal and Commercial Banking Services

Job Description

The Store Manager II develops, leads, and contributes to the growth and profitability of our Consumer Business through managing a Store portfolio, including deposits, loans, fees, and expenses. Leads, coaches, and motivates the Store team to deliver an exceptional Employee and Customer Experience while achieving shareholder value through solutions and referrals. Focuses on deepening customer relationships, prioritizing customer needs, and referring to Specialists for comprehensive service.

Depth & Scope

• Provides leadership in hiring, goal setting, staff development, performance management, and disciplinary actions.
• Manages a medium-sized store and team, supporting talent growth and business results.
• Oversees and leads complex store operations, supporting career development and project success.
• Accountable for store and individual performance metrics.
• Manages multiple locations or diverse customer bases if required.
• Acts as a peer mentor to developing store managers.
• Possesses deep knowledge of banking, operations, and risk management.
• Provides coaching, mentorship, and guidance within area of expertise.
• Handles escalations and manages high-risk activities.
• Originates loan applications, manages Conditions of Lending, and conducts loan closings.
• Maintains NMLS registration status.

Education & Experience

• Undergraduate degree or equivalent experience.
• 4+ years in retail, customer service, or financial services, with supervisory and leadership experience.
• Proven business development skills for strategy implementation.
• Small Business and Consumer lending experience.
• Knowledge of bank products, store operations, and security.
• Strong financial analysis, communication, and leadership skills.
• Proficient with Microsoft Office.
• Notary license preferred.

Customer & Shareholder Accountabilities

Manage customer service teams, promote community engagement, grow customer relationships, and ensure operational excellence and risk management.

Employee/Team Accountabilities

Lead, coach, and develop store teams, set targets, and foster a diverse, high-performing environment.

Regulatory & Physical Requirements

Meet regulatory standards, including SAFE Act registration; physical requirements include frequent sitting, standing, walking, and occasional travel.

About TD

TD is a leading global financial institution, committed to customer experience, innovation, and community involvement, with over 95,000 colleagues worldwide.

Rewards & Development

Offers comprehensive Total Rewards, career development, training, and onboarding programs.

Application & Inclusion

Encourages diverse applicants and provides accommodations for disabilities during the application process.

Additional Details

Position is mid-senior level, full-time, in banking sales and business development, based in Tampa, FL.