Store Manager I

The Salvation Army USA Central Territory; Cudahy (WI); On-site; USD 20,000 - 55,000; Full time

Job summary

Join a leading organization as a Store Manager in Cudahy, WI, where your leadership will drive store operations and community engagement. This full-time position demands strong management skills and dedication to providing excellent customer service while overseeing a team and optimizing store performance. Enjoy competitive pay, professional growth opportunities, and a mission-driven work environment.

Benefits

Comprehensive benefits package

Professional development opportunities

Supportive work environment

Qualifications

• Minimum 2 years' experience in staff management or retail.
• Strong leadership and team-building skills required.
• Excellent customer service orientation necessary.

Responsibilities

• Oversee all store operations, staff supervision and engagement.
• Develop strategies to meet production and sales goals.
• Ensure compliance with safety policies and store maintenance.

Skills

Leadership

Customer Service

Cash Handling

Team Building

Education

2 years of experience in staff management

Proven retail management experience

Tools

Point of Sales System

Microsoft Office Suite

Job description

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About Us

The Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

Store Manager II - The Salvation Army

About Us

The Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

Job Overview

Join our team in "Doing the Most Good" as a Store Manager. We're seeking a dynamic and experienced Store Manager to lead one of our Salvation Army stores. This role is crucial in supporting our mission through efficient store operations, staff management, and community engagement. You'll be responsible for overseeing all store operations, including staff supervision, sales performance, store maintenance, customer service, banking, and record keeping, while ensuring that all functions support our mission of serving those in need in our community.

Pay Rate: $20

Status: Full Time, 40 Hours per Week

Key Responsibilities

Leadership & Staff Management

• Recruit, train, and supervise store staff
• Manage scheduling and payroll processing
• Implement company policies and practices in employee relations
  
  

Store Operations

• Develop and implement strategies to meet production and sales goals
• Oversee donation processes, product sorting, pricing, and presentation
• Manage store maintenance, safety, and appearance
• Ensure compliance with OSHA and Salvation Army safety policies
  
  

Customer Experience

• Create an enjoyable shopping environment
• Develop customer retention plans
• Set an example for positive customer interactions
  
  

Financial Management

• Oversee cash handling procedures and daily deposits
• Work within budget parameters
• Manage inventory tracking for designated product lines
  
  

Communication & Reporting

• Maintain open communication with Regional Manager and Department Heads
• Provide daily reports on store production and sales
• Address customer complaints and provide education about the program
  
  

Supervisory Responsibility

• In conjunction with the Regional Manager, recruit, interview and recommend for hire Store staff
• Train and supervise the store staff
• In collaboration with the Regional Manager, provide direct reports with a personnel review
• Review and approve time and attendance for store personnel using the current payroll system
• Check time logs regularly, following all current regulations and trainings
  
  

What We Offer

• Opportunity to make a positive impact in your community
• Professional development and growth opportunities
• Supportive and mission-driven work environment
• Comprehensive benefits package
  
  

Qualifications

Education & Experience

• 2 years' experience in staff management and development or combination of education and experience
• Proven retail management experience
  
  

Skills & Abilities

• Strong leadership and team-building skills
• Excellent customer service orientation
• Proficiency in cash handling and basic financial management
• Ability to work a flexible schedule, including early/late shifts, weekends, and holidays
• Ability to speak, write and understand English in a manner sufficient for effective communication with customers, management and coworkers
• Basic computer skills including but not limited to the use of the Point of Sales System; the payroll program, Microsoft Office Suite and all other programs or systems that are adopted by the
• Good speaking, hearing and vision ability, and excellent manual dexterity
  
  

Certifications

• Valid Driver's License
• Must pass a motor vehicle record search
  
  

Physical Requirements

• Regularly required to stand, use hands, handle, feel, hear, and talk
• Frequently required to walk and reach with hands and arms
• Occasionally required to climb, balance, stoop, kneel, or crouch
• Must regularly lift and/or move up to 50 pounds, and occasionally up to 100 pounds
• Specific vision abilities required: close vision, distance vision, and ability to adjust focus
  
  

Work Environment

• Store environment with quiet to moderate noise level
• May be dusty and experience temperature fluctuations based on weather
• May stand for extended periods
• Work is performed in a typical retail store/warehouse environment
  
  

Travel

• May be required to travel to various locations for work or training, including monthly management training
  
  

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Sales, and Customer Service

• Industries

  Non-profit Organizations

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