Store Manager, Hill Country Galleria

KnitWell Group; Bee Cave (TX); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development and careeradv

Community philanthropic partnerships

Job summary

LOFT is seeking a Store Manager for our Hill Country Galleria location in Bee Cave, TX. You will lead the customer and associate experiences, drive profitability, and ensure exceptional service in a fast-paced retail environment.

You’ll coach a team, manage daily store operations, oversee merchandising, scheduling, and payroll, and foster a welcoming community presence while meeting brand standards and business goals.

Qualifications

• 2+ years in store management or hospitality leadership.
• Hospitality mindset when engaging with customers and staff.
• Strong people management and communication skills.
• Ability to lead and develop talent and drive store performance.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Inspire and coach associates to embody brand behaviors.
• Use technology to provide a seamless omnichannel experience.
• Hire and build an effective store team through training and development.
• Create an inclusive store environment where everyone feels welcome.
• Develop strong operations to meet store goals.
• Promote in-store community events and partnerships.
• Oversee profitability, budgeting, and payroll with reporting tools.
• Analyze data to inform short- and long-term retail plans.
• Manage day-to-day operations including opening and closing.

Skills

Store leadership

Customer service

People management

Communication

POS proficiency

Budgeting

Merchandising

Tools

POS software

Job description

About us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.

Responsibilities

In this role, you'll have the opportunity to:

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Hire and build an effective store team through training, coaching, and talent development.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Develop a strong operational dynamic within the team to achieve store goals.
• Promote in-store community events and philanthropic partnerships.
• Use tools and reporting to oversee store profitability, effective budgeting, and payroll.
• Analyze reporting to develop short and long-term retail plans.
• Manage the day-to-day operations of the store, including opening and closing.

• You’ll bring to the role 2+ years retail Store Manager or service industry experience (preferred)
• Brings a hospitality mindset when engaging with customers and associates
• Strong people management skills and an ability to develop talent
• Effective leadership, interpersonal, and communication skills
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to develop strategies and create action plans to drive results
• Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

• Medical, dental, and vision insurance
• 401(k) plan
• Paid time off & holidays
• Opportunities for monthly bonuses
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements.

Location & Position Type

Location: Store 1621-Hill Country Galleria-ANN-Bee Cave, TX 78738 Position Type: Regular/Full time

Equal Employment Opportunity

Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected