Store Manager - Greggs Greggs · Lancaster

Moto; Lancaster (Lancaster County); On-site; USD 33,000 - 55,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Store Manager to lead a team and enhance customer experiences. This role involves achieving financial targets, supporting team development, and ensuring high standards of service. With a competitive salary and benefits, this position offers a fantastic opportunity for career advancement.

Benefits

Annual bonus up to £7,800

Up to 60% colleague discount

Enhanced benefits including pension and sick pay

Development opportunities with funded qualifications

Qualifications

• Proven track record in managing high-volume retail or catering teams.
• Experience with budgets, P&L, and cost-saving initiatives.
• Ability to motivate and increase team performance.

Responsibilities

• Ensure financial targets and P&L are met.
• Support and develop team members.
• Drive high-quality customer service.

Skills

Team Leadership

Budget Management

Customer Service

Relationship Building

Mentoring

Job description

Store Manager

£33,000 per annum - 40 hours per week

Address: Lancaster Services, M6 J32/33, White Carr Ln, Bay Horse, Lancaster LA2 9DU

As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve.

As a Store Manager, you’ll lead your team in delivering Greggs’ much-loved sausage rolls, baked goods, and exceptional service as we transform the UK’s rest stop experience.

What you will get in return as a Store Manager

• Annual bonus up to £7,800
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in your career as a Site Operations Manager

What you will be doing as a Store Manager

• Ensuring that the Greggs unit achieves, as a minimum, the financial targets, budget, and P&L
• Supporting and developing your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally
• Adhering to and ensuring delivery of brand standards
• Driving consistent high-quality customer service and sales
• Leading shifts, including opening and closing the unit

What Skills & Knowledge you’ll need

• A proven track record in managing and leading teams in a high-volume retail or catering environment
• Experience working with budgets, P&L, labour costs, ratios, and cost-saving initiatives
• Ability to build strong, positive relationships with stakeholders
• Experience motivating and increasing team performance through mentoring, training, and succession planning
• Ability to remain calm under pressure in a fast-paced environment

Whether you are an assistant general manager, deputy manager, or already a manager within retail, catering, or hospitality sectors such as a restaurant manager, general manager, catering manager, or store manager, we want to hear from you!

Where our customer’s journey pauses, yours just begins.

Ready to start your journey with us? Apply today!

*Please note internally this role is called Department Manager

*Annual bonus of up to 20%, final value subject to location and performance

INDDM

Want to know what it's like to work for us? Find out from our colleague Luca.