Store Manager-Grapevine Mills

Victoria's Secret; Grapevine, Northern (TX, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Victoria's Secret in Grapevine, TX is seeking a Store Manager who leads the sales floor, coaches the team, drives top-line sales, and ensures operational excellence through visual merchandising and inventory control.

You will own staffing, scheduling, and performance management, model company values, deliver exceptional customer experiences, and develop leaders within the store.

Qualifications

• Proven ability to lead a team and drive performance.
• Experience coaching and developing frontline staff.
• Strong focus on sales growth and customer experience.

Responsibilities

• Lead and demonstrate store values.
• Deliver exceptional customer experiences and coach teams.
• Conduct associate observations and feedback.
• Ensure understanding of all roles and team alignment.
• Link results to behaviors to drive sales.
• Manage labor hours to optimize top-line revenue and profit.
• Oversee brand appearance and visual merchandising standards.
• Collaborate with Sales Leadership for brand execution.
• Follow company policy and procedures.
• Oversee floorsets, product launches, onboarding and shipments.
• Ability to lift up to 40 pounds and perform daily physical tasks.

Skills

Leadership

Coaching

People management

Sales leadership

Job description

Description

A Victoria’s Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria’s Secret. This role reports to the District Manager.

Primary Responsibility:

The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Store Manager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards. The Store Manager drives consistency in performance and execution through business insights and actions to deliver results. It is their responsibility to coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team and operations. They also own or oversee the weekly schedules of leaders and associates.

Direct Reports as assigned (based on store volume):

Customer Experience Manager(s), Customer Experience Leads(s), and Associates

All Store Leadership Team responsibilities include:

• Leading and demonstrating company values within the store.
• Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
• Conducting associate observations and associate coaching
• Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
• Linking results to behaviors and actions to drive top-line sales.
• Independently managing labor hours within the store to drive top line sales and profit.
• Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards.
• Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
• Demonstrating and leading company policy and procedures.
• Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
• This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks