Store Manager - Grapevine Mills

Pandora A/S; Grapevine (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Pandora A/S is seeking an enthusiastic Store Manager for its Grapevine location. In this role, you will lead a team in delivering exceptional customer experiences and driving sales performance. You will coach and inspire your team, ensuring they exceed KPIs, while taking pride in building brand loyalty. This opportunity offers a robust compensation package including base salary, bonuses, and extensive benefits, all while being part of a brand known for accessibility and sustainability in the jewelry industry.

Benefits

401K Plan

Medical, dental, and vision benefits

Paid time off including holidays

Product discounts

Growth through learning and development programs

Qualifications

• 3-5 years experience as a Store Manager in a high-performance selling environment.
• Ability to communicate care and professionalism.
• Skilled in recruiting and developing talent.

Responsibilities

• Coach and manage a team of Assistant Store Managers and Sales Associates.
• Drive sales and exceed store goals through customer engagement.
• Ensure a remarkable shopping experience through product knowledge.

Skills

Leadership

Communication

Business Acumen

Analytical Thinking

Recruitment

Tools

Microsoft Office 365 Suite

Retail Point-of-Sale Systems

Job description

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As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people worldwide to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product, taking pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

Our Store Managers shine when they:

- Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.

- Dare to exceed individual and store sales goals by building genuine connections with our fans.

- Embrace opportunities and soar beyond commercial targets and KPIs, setting new records and achieving remarkable success.

- Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.

- Dream to coach and inspire the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.

- Build loyal fans by authentically engaging and fostering lasting connections beyond transactions.

- Build your network and inspire bringing the best talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.

- Partner with the Divisional Sales Manager and Human Resources to identify and resolve performance issues and policy violations.

- Utilize your expertise across talent, brand, operations, and fan experience to ensure the timely implementation of visual merchandising directives, operational processes, and talent development.

- All other duties as assigned.

Craft your career with us if you:

- Demonstrate results-oriented leadership with at least 3-5 years of experience as a Store Manager in a high-performance selling environment.

- Have developed a sense of care in your communication skills, both written and verbal.

- Know how to charm and captivate an audience, connecting with people at all levels of the organization.

- Possess sharp business acumen, analytical thinking, and the ability to deliver positive results.

- Are a talent magnet, skilled in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility.

- Have knowledge of general computer software (Microsoft Office 365 Suite) and retail point-of-sale systems.

- Are at least 18 years or older and can provide proof of identity and eligibility to work.

- Embrace flexibility in work schedule, including nights, weekends, and holidays, with the ability to stand for extended periods and lift 50+ pounds.

We Dare! We offer a robust compensation package including base salary + bonuses, and a 401K plan to help secure your financial future.

We Care! Pandora offers extensive benefits including medical, dental, vision, short/long-term disability, basic life and AD&D, anniversary gift cards, and product discounts.

We Dream! Pandora supports growth through learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more.

We Deliver! PTO including vacation, personal, sick, birthday, celebration days, and paid holidays.

About Pandora:

Pandora is the world's largest jewellery brand, specializing in accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression and share stories and passions through meaningful jewellery. Pandora is committed to sustainability, using recycled silver and gold, and aims to halve greenhouse gas emissions across its value chain by 2030. Listed on Nasdaq Copenhagen, Pandora generated DKK 31.7 billion (EUR 4.2 billion) in revenue in 2024.

Pandora’s recruitment procedures are transparent and fair, promoting equal opportunity and removing biases. We encourage applicants to refrain from including identity-related elements such as photos, marital status, and age.

About Pandora NAM:

The Pandora North America team includes over 115 employees in New York & Baltimore, 80+ in Columbia, Maryland, 100+ in field roles, and 3,900+ in stores. The US is Pandora’s largest market, with over 1,400 points of sale, including 420+ concept stores, over 300 owned and operated by Pandora.