STORE MANAGER – Gladbrook, IA STORE #32173

Dollar General External; Gladbrook (IA); Sur place; USD 48 000 - 64 000; Plein temps

Résumé du poste

Dollar General is seeking a Store Manager to lead all store operations in Gladbrook, IA. You will recruit and train staff, manage scheduling, oversee inventory, and ensure outstanding customer service while maintaining store presentation and safety standards.

The role requires strong leadership, experience in retail operations, and a focus on optimizing sales and stock control in a fast-paced environment.

Qualifications

• Ability to read and interpret basic documents and safety rules.
• Ability to perform calculations and analyze percentages.
• Knowledge of cash handling procedures and deposits.
• Experience with cash register operations and reporting.
• Knowledge of inventory, merchandising and stock management.
• Strong communication and interpersonal skills.
• Experience with recruiting, interviewing, and employee counseling/termination procedures.
• Familiarity with store security, keys, and cash controls.
• Excellent organization and attention to detail.
• Ability to solve problems across varied situations.

Responsabilités

• Recruits, selects, and retains qualified employees and ensures proper staffing.
• Trains employees; conducts performance evaluations; counsels or terminates as needed.
• Recommends pay rates and career advancement.
• Communicates performance, safety expectations; coordinates meetings.
• Manages daily opening/closing and store hours.
• Analyzes sales, profitability, and shrinkage trends.
• Oversees ordering to meet stock targets; reviews stock plans weekly.
• Ensures proper merchandise presentation and pricing signage.
• Maintains inventory levels and controls damages and markdowns.
• Maintains cash controls and cashier accountability.
• Provides superior customer service leadership.
• Keeps store clean, organized, and safe.
• Ensures tools and equipment availability for tasks.
• Adheres to SOPs, handbooks, and internal communications.
• Completes paperwork according to deadlines.

Connaissances

Reading diagrams & docs

Cash handling

Cash register reports

Inventory management

Merchandising

Communication

Interpersonal skills

Recruiting & hiring

Policy & safety compliance

Organization & detail

Problem solving

Formation

High school diploma or equivalent

Description du poste

Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.

Job Responsibility

• Recruits, selects, and retains qualified employees according to federal and state labor laws and Company policies; ensure store is properly staffed.
• Provides proper training for employees; conducts performance evaluations; identifies gaps for appropriate solutions and/or counseling, up to and including termination.
• Makes recommendations regarding employee pay rate and advancement.
• Communicates performance, conduct and safety expectations regularly; coordinates meetings and events to encourage safety, security and policies.
• Ensures that the store is appropriately staffed and effectively opened and closed each day. Opens the store a minimum of two times per week; closes the store a minimum of two times per week.
• Evaluates operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Orders to ensure the meeting or exceeding of in-stock targets; reviews ordering plan, seasonal direction and inventory management issues on a weekly basis; follows up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitates the efficient staging, stocking and storage of merchandise by following defined Company work processes.
• Ensures that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintains accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensures the financial integrity of the store through strict cashier accountability, key control, and adherence to stated Company security practices and cash control procedures.
• Provides superior customer service leadership.
• Maintains a clean, well-organized store; facilitates a safe and secure working and shopping environment.
• Ensures that the store is adequately equipped with tools necessary to perform required tasks.
• Follows Company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and Company communications; ensures employee compliance.
• Completes all paperwork and documentation according to guidelines and deadlines.

Working Conditions

• Frequent walking or standing.
• Frequent bending, stooping, and kneeling to run check out station, stock merchandise.
• Some handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats, and rolltainers.
• Some lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Fast-paced environment; moderate noise level.
• Occasional exposure to outside weather conditions.
• Occasional exposure to hazardous cleaning solutions.
• Occasional exposure to extreme cold in freezers.
• Occasional climbing (using step ladder) up to heights of six feet.
• Regular driving own vehicle to attend meetings, to other Dollar General stores, and to make deposits.

Job Qualifications

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform cash register functions to generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills.
• Effective interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, etc.)
• Good organization skills with attention to detail.
• Ability to solve problems and deal with a variety of situations.

Education/Experience

• High school diploma or equivalent, preferred.
• One year of management experience in a retail environment preferred.

License/Certification Required

Valid driver’s license