Store Manager - FT - Miami Brickell

AllSaints; Miami (FL); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player seeks a dynamic Store Manager to lead their Miami Brickell location. This role requires a passionate leader with a flair for fashion and a commitment to delivering outstanding customer experiences. You will inspire your team, manage store operations, and ensure the store reflects the brand's values. If you thrive in a fast-paced retail environment and are eager to contribute to a growing team, this opportunity is perfect for you. Join a forward-thinking company dedicated to excellence and innovation in the retail space.

Qualifications

• Proven experience in leadership roles within retail.
• Strong understanding of customer needs and service excellence.

Responsibilities

• Lead and motivate a team to deliver exceptional brand experiences.
• Monitor store performance and drive sales through effective planning.

Skills

Leadership Skills

Relationship Management

Business Acumen

Adaptability

Customer Service

Tools

Reporting Technologies

Job description

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THE ALLSAINTS TEAM

At AllSaints, we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.

We're a global brand made up of a diverse mix of talented people in various roles. Our products are designed in-house and made by a select group of suppliers and artisans worldwide, adhering to sustainable standards.

We are embarking on an exciting growth plan and seek new team members eager to contribute.

THE ROLE

As a store manager, you will assist the brand leader in managing and motivating your team to provide an exceptional brand experience. Your role extends beyond the store walls, fostering a community of AllSaints fans and customers who shop in-store, online, or via partnerships.

You will support in delivering outstanding in-store and online service, oversee and support stylist team members responding to customer inquiries, and ensure the store's customer journey, financial targets, and critical updates are managed effectively.

Leading your team of floor managers and stylists will be key, focusing on upskilling, sales, and service excellence.

WHAT WILL I BE DOING?

• Equip and incentivize your team with product knowledge, brand strategies, and updates to deliver an inspiring customer experience.
• Support the development of your team, recognizing achievements and identifying areas for improvement.
• Plan and execute monthly floor sets, promoting new collections and driving sales.
• Utilize reporting tools to monitor daily store performance, maximize trade opportunities, and address risks promptly.
• Provide leadership and support to stylist team members with customer queries via online systems.
• Ensure the store presents a professional and proud image, showcasing team achievements.
• Handle employee-related matters alongside your brand leader to resolve issues effectively.

WHAT SKILLS DO I NEED?

• Excellent leadership skills, inspiring teams to excel and dazzle customers.
• A passion for fashion and being an ambassador for AllSaints.
• Strong relationship management skills, creating inviting environments for teams and customers.
• Tenacity, high ambition, and a winning mentality.
• Business acumen, proficient with reporting technologies, understanding customer needs and delivering accordingly.
• Adaptability to learn new systems and processes.
• Trustworthiness, dependability, and alignment with brand values.
• A caring approach towards customers, team, and brand integrity.
• Positive, inspiring, and coaching mindset.

ABOUT THE LOCATION

Our North America region includes 71 retail locations across the U.S. and Canada, with flagship stores in New York City and Los Angeles, bringing our iconic aesthetic to West Hollywood, CA.

OUR VALUES

• The Customer is the Boss: We prioritize our customers' needs.
• One Team: Collaboration and sharing ideas are encouraged.
• We Do What We Say: Clear goals and accountability.
• We Are Responsible: Self-awareness and positive impact on others.