Store Manager - Franklin Park Mall, Hollister

Abercrombie & Fitch Co.; Toledo (OH); On-site; USD 55,000 - 90,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Store Manager for a Toledo-area location to lead daily store operations, drive sales, and ensure superior customer engagement.

The role emphasizes staffing, training, and maintaining brand presentation within the store and on the salesfloor. The ideal candidate will recruit, train and develop both part-time and full-time staff, manage scheduling and payroll, oversee inventory and stockroom activities, and ensure Omni-Channel operations align with corporate

Qualifications

• Experience staffing and developing both part-time and full-time staff.
• Strong ability to coach staff on product knowledge and brand awareness.
• A track record of maintaining brand presentation standards.
• Experience overseeing inventory, stockroom, and omnichannel operations.
• Ability to analyze reporting to inform decisions and protect assets.

Responsibilities

• Oversee all salesfloor and stockroom operations with focus on customer service.
• Coach staff to demonstrate product knowledge and brand awareness to drive sales.
• Ensure visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee inventory, replenishment, stockroom, and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets and oversee store maintenance.
• Perform opening and closing routines and operate POS systems.
• Represent the Brand and exemplify company culture and values.

Skills

Staffing

Training

Leadership

Customer service

Brand awareness

Scheduling

Payroll management

Tools

POS systems

Job description

The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development for management. They are accountable for all store operations, including hours management, Asset Protection, salesfloor and stockroom organization. They uphold company standards and policies, with a focus on store experience by ensuring a high level of customer engagement and adhering to brand presentation standards.

What You'll Do

• Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
• Ensure all visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Represent the Brand and Exemplify Company Culture and Values.