Store Manager — Fandom-Driven Sales Leader

BoxLunch & Hot Topic; Okemos (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

BoxLunch & Hot Topic in Okemos seeks a Store Manager to lead our team and drive store performance. You’ll oversee sales, recruiting, development, and daily operations in a fast-paced retail environment.

You’ll mentor staff, deliver excellent customer service, manage schedules and payroll, and implement promotions that engage fans and boost loyalty. If you love pop culture and leading teams, you’ll thrive here.

Qualifications

• 1–2 years of retail store management experience; proven leadership
• Must be at least 18 years old
• High school diploma or GED; degree is a plus
• Retail is fast-changing; adapt to curveballs
• Open-minded and inquisitive about pop culture trends
• Able to navigate the store, merchandise and handle boxes up to 50 pounds

Responsibilities

• Achieve sales plan and comp sales goals
• Recruit, develop, and retain a collaborative team
• Lead customer engagement through social media and clienteling
• Maintain an operational balance of structure, delegation and customer-first selling
• Monitor shrink, payroll hours, schedules and external factors
• Communicate with retail leadership and HQ on trends and feedback
• Run sales reports and use data to hit targets
• Merchandise the store and launch promos on time
• Mentor staff through recognition and feedback

Skills

Store management

Communication

Recruiting

Payroll

Reporting

Scheduling

Merchandising

Customer service

Education

High school diploma or GED

Job description

BoxLunch & Hot Topic in Okemos seeks a Store Manager to lead our team and drive store performance. You’ll oversee sales, recruiting, development, and daily operations in a fast-paced retail environment.

You’ll mentor staff, deliver excellent customer service, manage schedules and payroll, and implement promotions that engage fans and boost loyalty. If you love pop culture and leading teams, you’ll thrive here.