Store Manager - Famous Footwear

Famous Footwear; Moses Lake (WA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a passionate Store Manager to lead a team in delivering exceptional customer experiences. In this full-time role, you will inspire your team, drive sales, and create a positive store culture centered on inclusivity and customer connection. Your leadership will be key in motivating associates to achieve sales targets while maintaining operational excellence. If you love shoes and have a knack for retail management, this is your chance to make a significant impact in a thriving environment that values diversity and growth.

Benefits

Employee Discounts

Flexible Schedule

Career Development Opportunities

Health Benefits

Paid Time Off

Qualifications

• 1-5 years of retail store management experience preferred.
• Ability to lead, manage, motivate, and communicate positively.

Responsibilities

• Inspire customer connections and foster a culture of excellence.
• Lead talent discovery and develop strong succession plans.
• Own retail operations and ensure store runs smoothly.

Skills

Retail Management

Customer Service

Leadership

Sales Strategy

Team Motivation

Problem Solving

Education

High School Diploma/GED

Tools

Basic Computer Skills

Job description

FAMOUS FOOTWEAR #63272 MOSES LAKE, MOSES LAKE, Washington, United States of America

Job Description

Posted Monday, April 21, 2025 at 7:00 AM

If you're looking for that next step in your career, make it famous! To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for athletic, fashion and casual shoes for the whole family from hundreds of name brands.

As a full-time Store Manager, you are passionate about serving your community by providing the best shoe store experience for the whole family. You do this by challenging yourself and leading your store team to meet and exceed Talent, Culture, and Operational responsibilities of your role. You are a people leader, taking pride in your leadership and ability to motivate a team to achieve sales targets and growth goals. Through personal demonstration, training, and development, you create an in-store culture where customers say, “I’ll take it” and are loyal to your store, our brands, and our company. You are enthusiastic about the product and presentation of your store, staying up to date on trends, and educate your team to do the same. Most importantly, you LOVE shoes, and regardless of your style, you help every person who enters your store experience a little bit of that Famous Feeling.

What You’ll be Doing

• Inspire The Customer Connection: You’ll inspire the team with integrity and drive, fostering a culture centered on customer relationships, operational excellence, and flawless delivery of both. You’ll dedicate time to develop internal talent by assessing associates’ strengths and opportunities, motivating new levels of greatness by modeling the selling behaviors and infusing coaching moments to power our Customer Connection.
• Lead Talent Discovery: You’ll be enthusiastic and proactive about seeking out and networking with exceptional external talent, knowing that each hire has the potential to elevate the store’s sales growth. No empire is built overnight, so you’ll invest time, effort, and resources in developing strong succession plans for leadership roles within the store. When interviewing, you’ll hire individuals passionate about creating top-notch customer experiences driven by attentiveness to service and determination to sell.
• Own Retail Operations: You’re an expert in day-to-day store operations (from pricing to shipment processing to inventory and everything in between) and put in the work so the store runs like a tightly laced sneaker. As a framework for success, you’ll leverage our store standards, keeping all our famous styles easily shoppable. As the strategic mind behind staffing decisions, you balance associate availability, peak times, and seasonal demands to keep our team equipped to deliver exceptional service.
• Leverage Insights to Deliver Results: You’ll bring your best self to each day and take ownership of your goals and their impact on Famous’s overall performance. Drive sales with purpose and determination, utilizing insights from business analysis and observations to refine strategies and enhance results. Recognize the significance of every shoe sale and use your understanding of available resources and key partnerships to seamlessly align operational efforts for success.
• Be the Architect of a Winning Culture: You’ll create a work and team environment where diversity and inclusivity are valued as our team superpower, ensuring each associate feels included and respected. You’ll maintain a positive and proactive mindset, particularly when facing challenges, setting a winning example for others to follow. To increase retention and improve Associate effort and performance, you’ll promote team engagement in fresh and exciting ways.

Minimum Requirements

• Has a High School Diploma/GED.
• Has 1-5 years of retail store management experience, specialty retail preferred.
• Builds constructive and effective relationships within store teams.
• Demonstrates an ability to set objectives and goals and organize work appropriately to meet and exceed goals.
• Displays an ability to lead, manage, motivate, and communicate positively with store Associates at all levels.
• Exhibits ability to train, coach and develop Associates.
• Exercises independent judgment and discretion, partnering with Territory Sales Manager as needed.
• Displays cognitive skills, including problem analysis, decision making, financial and quantitative analysis.
• Demonstrates expertise and proven ability to lead general retail practices and procedures.
• Can work a flexible schedule to meet the needs of the business, including holidays, nights, weekends and extended hours.
• Has basic computer skills.
• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques.
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Ability to be mobile on the sales floor for extended periods of time.

Famous Footwear is part of Caleres Inc., a diverse portfolio of 15 global footwear brands including Sam Edelman, Naturalizer, Vionic, Dr. Scholl's, Allen Edmonds, and many more. Caleres' legacy includes more than 140-years of craftsmanship, a passion for fit and business savvy, with a mission to continue to inspire people to feel great…feet first.

Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems.

Caleres and Famous Footwear are invested in our Associates. We regularly review our pay matrices and update appropriately based on need. Starting pay is determined by several factors, including relevant skills, qualifications, and experience. The actual pay rate will equal or exceed the required minimum wage applicable to the job location. Please visit yourcaleres.com to review all associated benefits.