Store Manager: Elevate Teams & Client Experience

Sephora USA, Inc; Lahaina, Northern (HI, KY); Hybrid; USD 86,000 - 105,000; Full time

Benefits offered by this job

Health

401(k) Match

Paid Time Off

Career Growth

Employee Discounts

Volunteer & Matching

Job summary

Sephora USA, Inc. is seeking a Store Manager in Lahaina, HI to be the heartbeat of the store, leading operations, driving sales, and elevating the client experience. You will mentor a diverse team, recruit top talent, and uphold Sephora’s standards in a high-volume retail environment.

You’ll focus on coaching, performance feedback, and onboarding while delivering personalized experiences and loyalty program engagement. Availability includes evenings, weekends, and holidays in a on-site capacity.

Qualifications

• Proven store leadership experience in high-volume retail or hospitality.
• Ability to recruit, coach, and motivate diverse teams.
• Strong focus on delivering exceptional client experiences.

Responsibilities

• Lead store operations and client experience to drive sales and profitability.
• Coach and develop a high-performing team and manage performance.
• Recruit, onboard, and retain top talent aligned with Sephora values.
• Provide mentorship and real-time feedback to team members.
• Foster continuous learning and growth opportunities for staff.
• Maintain store standards and operational compliance.

Skills

Store Leadership & Management

Team Development

Customer Experience

Strategic Planning

Communication

Job description

Sephora USA, Inc. is seeking a Store Manager in Lahaina, HI to be the heartbeat of the store, leading operations, driving sales, and elevating the client experience. You will mentor a diverse team, recruit top talent, and uphold Sephora’s standards in a high-volume retail environment.

You’ll focus on coaching, performance feedback, and onboarding while delivering personalized experiences and loyalty program engagement. Availability includes evenings, weekends, and holidays in a on-site capacity.