Store Manager - Eastwood Mall

Pandora; Weathersfield Township (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading jewellery brand seeks a passionate Store Manager to deliver exceptional customer experiences and drive sales. This role involves coaching a dynamic team and engaging directly with customers, alongside achieving commercial targets. Candidates should have 3-5 years of retail management experience and a strong commitment to the brand's values.

Benefits

Competitive compensation package including base salary and bonuses

Extensive health benefits including Medical, Dental, Vision

Growth opportunities through learning and development programs

PTO including Vacation, Personal, Sick, Birthday, Celebration days

Qualifications

• 3-5 years of experience as a Store Manager in a high-performance environment.
• Ability to connect with people at all levels.
• Experience in recruiting and developing exceptional teams.

Responsibilities

• Engage with customers and drive sales on the sales floor.
• Coach and manage a team of Assistant Store Managers and Sales Associates.
• Ensure timely implementation of visual merchandising directives.

Skills

Communication

Leadership

Analytical Thinking

Customer Engagement

Tools

Microsoft Office 365 Suite

Retail Point of Sale Systems

Job description

As the largest jewellery brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

Our Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Embrace opportunities and soar beyond commercial targets and KPIs, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Dream of coaching and inspiring the sales team, fostering accountability for individual and store performance, and providing real-time feedback and guidance to empower the team in achieving their KPI goals.
• Build loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resources to identify and resolve any performance issues and policy violations.
• Utilize your brilliance across talent, brand, operations, and fan experience, ensuring the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
• Perform all other duties as assigned.

Craft your career with us if you have:

• At least 3-5 years of experience as a Store Manager in a high-performance selling environment, demonstrating results-oriented leadership.
• Developed strong communication skills, both written and verbal, demonstrating a sense of Care.
• The ability to connect with people at all organizational levels and charm and captivate an audience.
• Sharp business acumen and analytical thinking capable of delivering positive results.
• Talent in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility.
• Knowledge of Microsoft Office 365 Suite and retail point of sale systems.
• At least 18 years of age with proof of identity and eligibility to work.
• A flexible work schedule including nights, weekends, and holidays, with the ability to stand for extended periods, lift over 50 pounds, and arrive on time.

Our Benefits:

• Competitive compensation package including base salary and bonuses, 401K plan.
• Extensive health benefits including Medical, Dental, Vision, Short/Long Term Disability, Life and AD&D insurance, anniversary gift cards, and product discounts.
• Growth opportunities through learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more.
• PTO including Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

About Pandora:

Pandora is the world's largest jewellery brand, specializing in accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, sharing stories and passions through meaningful jewellery. Pandora operates in over 100 countries with more than 6,800 points of sale, including 2,700+ concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide, using only recycled silver and gold. Committed to sustainability, Pandora aims to halve greenhouse gas emissions across its value chain by 2030. Listed on Nasdaq Copenhagen, Pandora generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Pandora’s recruitment procedures are transparent and fair, designed to remove biases and ensure equal opportunities. We encourage applicants to refrain from including identity-related elements such as photos, marital status, or age.

About Pandora NAM:

The Pandora North America team includes over 115 employees in New York & Baltimore offices, 80+ in our Logistics Center in Maryland, 100+ in field roles, and 3,900+ in stores. The USA is Pandora’s largest market, with over 1,400 points of sale, including 420+ concept stores, most of which are company-owned.