Store Manager - Eastwood Mall

Pandora A/S; Niles (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading jewellery brand seeks a passionate Store Manager to deliver exceptional customer experiences and drive sales. You will lead a team, engage with customers, and ensure operational excellence while fostering a vibrant store culture. This role offers a competitive compensation package and opportunities for personal and professional growth.

Benefits

401K plan

Medical, Dental, Vision benefits

Short/Long Term Disability

Tuition reimbursement

Product discounts

PTO Package including Vacation and Paid Holidays

Qualifications

• 3-5 years of experience as a Store Manager in a high-performance selling environment.
• Strong communication skills, both written and verbal.
• Ability to connect with people at all organizational levels.

Responsibilities

• Engage with customers and drive sales on the sales floor.
• Coach and manage a team of Assistant Store Managers and Sales Associates.
• Achieve individual and store sales goals.

Skills

Leadership

Communication

Analytical Thinking

Recruitment

Tools

Microsoft Office 365 Suite

Retail Point of Sale Systems

Job description

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As the largest jewellery brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

About the Team :

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

Our Store Managers shine when they :

Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.

Dare to exceed individual and store sales goals by building genuine connections with our fans.

Embrace opportunities and soar beyond commercial targets and KPIs, setting new records and achieving remarkable success.

Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.

Dream of coaching and inspiring the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.

Build loyal fans by authentically engaging and fostering lasting connections beyond transactions.

Build your network and inspire bringing the best talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.

Partner with the Divisional Sales Manager and Human Resources team to identify and resolve any performance issues and policy violations.

Utilize your brilliance across talent, brand, operations, and fan experience, ensuring the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.

All other duties as assigned.

Craft your career with us if you have :

You can demonstrate you’re a results-oriented leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment.

You have developed a sense of care in your communication skills, both written and verbal.

You know how to charm and captivate an audience with the ability to connect with people at all organizational levels.

Your business acumen is sharper than a diamond, coupled with your analytical thinking that can show and deliver positive results.

You're a talent magnet, skilled in recruiting, retaining, and developing exceptional teams. Succession planning and internal mobility are also key.

Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.

You are at least 18 years old and can provide proof of identity and eligibility to work.

Dream and embrace adventure! A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement. This can include standing for extended periods, ability to lift 50+ pounds, and timely arrival to work.

We Dare! We offer a robust compensation package including base + bonuses, a 401K plan to help you secure your financial future.

We Care! Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, and product discounts!

We Dream! Pandora fosters growth and crafts opportunities to support business needs through learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more.

We Deliver! PTO Package including: Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

About Pandora:

Pandora is the world's largest jewellery brand, specializing in the design, crafting, and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps ensure applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, potential biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.

About Pandora NAM:

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.

Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 owned and operated by Pandora.