Store Manager - East Lyme, CT

Petroleum Marketing Group, Inc.; East Lyme (CT); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead their East Lyme store. This role requires a proven track record in management within the retail sector, focusing on customer satisfaction and operational excellence. The ideal candidate will possess exceptional leadership and communication skills, with a strong ability to develop and motivate a team. You will be responsible for maximizing profitability, executing sales strategies, and ensuring a pleasant shopping experience for customers. This is an exciting opportunity to make a significant impact in a family-owned company that values its employees and community.

Benefits

Health Insurance

401K Plan

Relocation Assistance

Bonus Plan

Qualifications

• Proven experience in management and leadership in retail/convenience.
• Ability to lead and develop a highly effective team.

Responsibilities

• Ensure a pleasant shopping experience for all customers.
• Maximize store profitability through team development and operational excellence.

Skills

Leadership Skills

Customer Service

Communication Skills

Multi-tasking

Problem-solving

Education

High School Diploma or GED

Bachelor’s Degree in Business or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Description

COMPANY DESCRIPTION: The Henny Penny convenience stores are operated by Petroleum Marketing Group, Inc. (PMG), a family-owned company. PMG acquired these stores from Hendels, Inc. on October 2, 2018. The sites have served Connecticut (CT) residents since 1949. As part of its fuel distribution business, Hendels developed a network of gasoline stations over the years. We own, operate, and/or supply over 20 sites across the Connecticut area and annual fuel volume of over 700 million gallons. We offer each of our customers superior customer service and support, provided by innovative, dedicated, talented, and experienced employees.

Job Title: General Manager

Site: East Lyme Store 21

Summary:

We are seeking highly talented individuals who have experience and a proven track record in Management and Leadership in the Retail/Convenience field. This position requires experience in managing a high-volume business. Candidates must be exemplary in communication skills. Our candidate of choice will be talented, highly motivated, intense, progressive, and possess a Do Whatever It Takes attitude. Compensation for this position will be based on qualification and ability and a Bonus Plan essentially structured synonymous to a form of ownership. The complete PMG Benefits Package including Health, 401K, and other options will be available. Relocation costs will be considered.

Job Description:

The General Manager (GM) is responsible for the entire site operation. The GM will lead the management and associate team to ensure the execution of all PMG Values, goals, rules, regulations, processes, and procedures. The GM is responsible for maximizing the store's profitability through Team Development, Operational Excellence, Sales Building, and Financial Performance Management. The GM is responsible for both customer and associate satisfaction. The GM will ultimately select, develop, and lead a highly effective team.

Daily Responsibilities (not limited to)

• Ensure a pleasant shopping experience for all customers.
• Resolve customer and associate concerns, issues, and complaints effectively.
• Execute the PMG Sales Strategy, action plans, and business processes developed by Store Operations Teams in order to maximize sales-building efforts.
• Analyze the income statements and utilize reports to ensure the store's profitability.
• Supervise and lead the day-to-day task assignments and performance for all associates and managers.
• Manage/Accurately complete daily paperwork, cash, lottery, shrink, spoilage, and waste processes.
• Manage Labor and Team Schedules.
• Perform work with Integrity, Honesty, and Respect.
• Build relationships with community partners to connect the store with its community.
• Analyze trends and set action plans for store challenges and areas of opportunity.
• Monitor local competition through price surveys and other tools, and take action/communicate to Store Operations accordingly.
• Ensure store meets and exceeds Operational Excellence surrounding PMG.

Job Requirements:

• High school diploma or general education degree (GED) equivalent. Bachelor’s Degree in Business or related field preferred.
• Experience with leading and building a highly effective team.
• Experience selecting, training, and performance management of staff.
• Availability to work all shifts, weekends, and holidays.
• Reliable Transportation.
• Excellent Leadership Skills in a fast-paced environment.
• Exemplary Customer Service.
• Ability to implement positive change through coaching and developing team.
• Ability to work with little or no supervision; Self-Motivated.
• Excellent communication and interpersonal skills.
• Knowledge and proficiency in Microsoft Word, Excel, and Outlook.
• Excellent ability to multi-task.
• Goal Oriented, Exceptional Organizational, and multi-tasking Skills.
• Ability to lift/carry up to 35 lbs.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Petroleum Marketing Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.