Store Manager: Drive Sales & World‑Class Experience

Buckmason; Boston (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

Buck Mason in Boston is seeking a Store Manager to lead our shop, drive sales, elevate customer experience, and uphold our culture. You will manage operations, inventory, payroll, and staff development with 3–5 years in specialty retail leadership.

You’ll recruit and train a high-performing team, monitor store budgets, and coordinate with district management to ensure consistent, world-class service across shifts, including weekends and holidays.

Qualifications

• 3-5 years leadership or management in a small box specialty retailer.
• Deliver memorable customer experiences daily.
• Strong business sense and results-driven.
• Passion for clothing with high-touch ethos.
• Proficient with social media and e-commerce platforms.
• Menswear retail experience is a big plus.
• Proven retail management success.

Responsibilities

• Master of the Numbers: Manage store budget and expenses to keep us in the black.
• Sales Dynamo: Develop and implement strategies to exceed store sales targets.
• Customer Guru: Ensure every customer leaves with a smile and a story to tell. Deliver that “World Class Experience” every time.
• Team Builder: Recruit, train, and develop a high-performing sales and operations team.
• Leader and Mentor: Lead regular staff meetings with wit and candor, keeping everyone in the loop and inspired.
• Operational Whiz: Oversee daily store operations, from opening to closing, ensuring everything runs smoothly.
• Compliance Champion: Keep us compliant with company policies, health and safety regs, and store standards.
• Inventory Maestro: Manage inventory levels and loss prevention.
• Connector: Serve as the primary point of contact between the store and district/regional management.

Skills

Leadership (3-5y)

Retail management

Customer service

Sales strategy

Menswear knowledge

Digital/social media

Job description

Join the Buck Mason Team as a Store Manager!

Are you ready to be the heartbeat of Buck Mason, living and breathing our culture, customer experience, and lifestyle? As the leader of your shop, you’ll be the driving force behind our sales, customer service, recruiting, educating staff, managing payroll, overseeing inventory, maintaining store standards, and team development. We're looking for someone with 3-5 years of leadership experience in a specialty retail environment — someone who’s ready to take the reins and steer us toward success. If you’ve got the charm, the wit, and the know-how, we want you!

Master of the Numbers: Manage store budget and expenses like a pro to keep us in the black.

Sales Dynamo: Develop and implement strategies to not just meet but exceed store sales targets.

Customer Guru: Ensure every customer walks out with a smile and a story to tell. Deliver that “World Class Experience” every time.

Team Builder: Recruit, train, and develop a high-performing sales and operations team that feels more like a family.

Leader and Mentor: Lead regular staff meetings with wit and candor, keeping everyone in the loop and inspired.

Operational Whiz: Oversee daily store operations, from opening to closing, ensuring everything runs smoother than a vintage vinyl record.

Compliance Champion: Keep us compliant with company policies, health and safety regs, and maintain pristine store standards.

Inventory Maestro: Manage inventory levels like a seasoned conductor, ensuring stock replenishment and loss prevention are always in tune.

Connector: Serve as the primary point of contact between the store and district/regional management, ensuring seamless operations across the board.

Years of experience: 3-5 years of leadership or management experience in a small box specialty retailer

Customer service is your middle name – you're all about creating memorable experiences for every shopper.

You've got a keen eye for business, always staying ahead of the game and driving results.

Clothing is your passion, and you bring a high-touch ethos to everything you do.

Digitally savvy – you're comfortable navigating social media and e-commerce platforms with ease.

Experience in Menswear or Menswear retail environments is a big plus – you know your stuff.

You've got the chops for retail management, with a track record of success that speaks for itself.

Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays

Founded in 2013 by Sasha Koehn and Erik Allen Ford, Buck Mason makes simplified clothing for the modern man. At the heart of everything we do is the unclouded California ethos of quality, restraint, and integrity. We take iconic pieces and reconstruct them in hard-wearing fabrics, with timeless details, and the perfect fit. Our goal is to offer fashion that is less complicated, building pared-down essentials that live beyond a single season. With its corporate offices headquartered in Los Angeles, Buck Mason's retail footprint extends from sea to sea, through e-commerce and brick-and-mortar locations in Los Angeles, San Francisco, New York, Brooklyn, and more. Join us at Buck Mason, where style meets substance, and every team member plays a vital role in our success. Ready to make your mark? Apply now!