Store Manager: Drive ROI & Customer Excellence

NAPA; Solon (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

NAPA in Solon, OH seeks a Store Manager to lead a company-owned IBS store. You will drive sales, protect assets, ensure safety, and develop a high-performing team focused on exceptional customer experience.

You’ll train staff, enforce policies, and partner with the district to optimize procurement and pricing strategies. This role requires hands-on leadership in a fast-paced retail environment and a commitment to safety and service.

Qualifications

• HS Diploma or equivalent required.
• Experience in automotive after-market service preferred.
• Strong leadership and customer service skills.
• Knowledge of inventory management and loss prevention.
• Ability to operate POS and cash handling.

Responsibilities

• Monitor store sales performance daily and report trends.
• Develop customer relations and high level of service.
• Supervise and coach store employees.
• Protect inventory and minimize shrinkage.
• Ensure compliance with company policies and safety training.

Skills

Leadership

Customer Service

Inventory Control

Team Coaching

Safety Compliance

Financial Acumen

Education

HS Diploma or equivalent

Technical school/college degree a plus

Tools

TAMS POS System

Job description

NAPA in Solon, OH seeks a Store Manager to lead a company-owned IBS store. You will drive sales, protect assets, ensure safety, and develop a high-performing team focused on exceptional customer experience.

You’ll train staff, enforce policies, and partner with the district to optimize procurement and pricing strategies. This role requires hands-on leadership in a fast-paced retail environment and a commitment to safety and service.