Store Manager - Country Club Plaza

Pandora A/S; Kansas City (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

Join Pandora A/S as a Store Manager and lead a passionate team to deliver exceptional customer experiences. This role encompasses sales leadership, team coaching, and operational excellence in a high-performance retail environment. With comprehensive benefits and growth opportunities, craft a fulfilling career with us.

Benefits

401K plan

Medical, dental, and vision insurance

Tuition reimbursement

PTO package including vacation and holidays

Product discounts

Qualifications

• 3-5 years of experience as a Store Manager in retail.
• Demonstrated results-oriented leadership.
• Proficiency in Microsoft Office and POS systems.

Responsibilities

• Coaching and managing teams to drive sales.
• Engaging with customers on the sales floor.
• Meeting and exceeding sales goals and KPIs.

Skills

Communication

Leadership

Business Acumen

Analytical Skills

Recruitment

Tools

Microsoft Office 365 Suite

Retail Point of Sale Systems

Job description

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As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people worldwide to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

Our Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Embrace opportunities and surpass commercial targets and KPIs, setting new records and achieving success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Dream of coaching and inspiring the sales team, fostering accountability, and providing real-time feedback to achieve KPI goals.
• Build loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and attract talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and HR team to address performance issues and policy violations.
• Utilize your expertise in talent, brand, operations, and fan experience to ensure visual merchandising, operational efficiency, and talent development.
• Perform all other duties as assigned.

Craft your career with us if you have:

At least 3-5 years of experience as a Store Manager in a high-performance retail environment, demonstrating results-oriented leadership.

Strong communication skills, both written and verbal, demonstrating a sense of care.

Ability to connect with people at all organizational levels and charm audiences.

Sharp business acumen and analytical skills to deliver positive results.

Talent in recruiting, retaining, and developing teams, with experience in succession planning and internal mobility.

Proficiency in Microsoft Office 365 Suite and retail point of sale systems.

Minimum age of 18 years with proof of identity and work eligibility.

A flexible work schedule including nights, weekends, and holidays, with physical ability to stand for long periods and lift 50+ pounds.

We offer a comprehensive compensation package including base salary, bonuses, 401K plan, and extensive benefits such as medical, dental, vision, disability, life insurance, and product discounts.

We support growth through learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more.

Our PTO package includes vacation, personal days, sick leave, birthday, celebration days, and paid holidays.

About Pandora:

Pandora is the world’s largest jewellery brand, specializing in accessible luxury jewelry made from high-quality materials. Our pieces inspire self-expression and storytelling, sold in over 100 countries through 6,800 points of sale, including 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide, using only recycled silver and gold. We are committed to sustainability, aiming to halve greenhouse gas emissions by 2030. Pandora is listed on Nasdaq Copenhagen and reported revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Pandora’s recruitment process is transparent and fair, designed to remove biases and ensure equal opportunities. We encourage applicants to refrain from including personal identity details such as photos, marital status, or age.

About Pandora NAM:

The Pandora North America team includes over 115 employees in New York & Baltimore offices, 80+ at our Logistics Center in Maryland, 100+ in field roles, and 3,900+ in our stores. The USA is Pandora’s largest market, with over 1,400 points of sale, including over 420 concept stores, most of which are company-owned and operated.