Store Manager - Chino Hills

7 Leaves Cafe; Chino Hills (CA); On-site; USD 53,000 - 69,000; Full time

Job summary

A leading café chain, 7 Leaves Cafe, seeks a Store Manager at its Chino Hills location. The ideal candidate will ensure an exceptional customer experience and lead a team in creating high-quality products within a vibrant environment. Join a passionate community dedicated to excellence and personal growth.

Benefits

Medical, Dental and Vision Insurance

Vacation Time

Flexible schedules

Free drinks on your shift

Discounts during non-work hours

Referral bonuses

Leadership development opportunities

Team building events

Fun and collaborative working environment

Qualifications

• At least 1 year of customer service or retail management experience.
• Excellent communication and problem-solving skills.
• Proficient in managing team dynamics and operations.

Responsibilities

• Manage store operations, staffing, and customer satisfaction.
• Coach team members for personal and professional growth.
• Develop action plans to address store improvement opportunities.

Skills

Customer service

Leadership

Communication

Problem-solving

Interpersonal skills

Organizational skills

Job description

Pay Range: $25.50 per hour (Non-exempt)

What We Offer:

• Medical, Dental and Vision Insurance
• Vacation Time
• Flexible schedules
• Free drinks on your shift
• Discounts during non-work hours
• Referral bonuses
• Strong company culture
• Leadership development opportunities
• Team building events
• Fun and collaborative working environment

Location: , CA (On-site)

Who We Are:

7 Leaves Café isn't just your average coffee shop, we're a passionate community dedicated to enriching the human experience through authentically crafted beverages and a warm, inviting atmosphere. Founded in 2011 by a group of siblings and friends, we've blossomed into a thriving chain with over 40 locations across the Southwestern United States. Whether this is your first job or you are taking the next step in your career, 7 Leaves is the place to be!

About the Role:

As a Store Manager, you will represent 7 Leaves in cultivating an incredible customer experience. We pride ourselves in creating consistent and high quality products and a warm and inviting ambiance. Store Managers ensure that their team provides extraordinary service to all customers, prepares consistent, quality beverages, and fosters a clean and welcoming store environment.

Job Responsibilities:

• Create an enjoyable and welcoming experience for every customer that walks through our door through their management of store's operations, staffing, customer satisfaction, product quality, financial performance and team development and increase profitability through staffing, operations, etc.
• Regularly review the store environment and key business indicators to identify obstacles, concerns, and opportunities for improvements; action plans are created to drive success for these challenges
• Nurture and coach team members for personal and professional growth as individuals, and in a team environment (setting and monitoring team members' personal goals, holding team members accountable, maintain a "customer comes first" attitude)
• Provide team members with training and guidance to maintain the standards of 7 Leaves Cafe
• Drive sales, increase efficiency, and provide problem solving skills to maintain store operations operations (customer satisfaction, product quality, safety, security, compliance, etc.)
• Inspire and encourage a team of dedicated and goal driven individuals to create a positive impact in their community
• Collaborates with District Managers to make the most effective decisions and achieve results that grow our business and customer base
• Perform other duties as assigned

Requirements and Qualifications:

• Have at least 1 year of customer service or retail management experience
• Must be able to work at any location in assigned district or county
• Have an excellent communication, problem-solving, interpersonal, and organizational skills
• Have strong leadership skills and able to use it to coach and develop team members
• Have a strong team well-being and sales focused mindset
• Eager to learn and build on constructive feedback
• Able to manage store operations independently and effectively in a fast-paced environment
• Able to manage multiple situations simultaneously and ensure that established service levels are achieved at all times
• Possess the ability to deliver constructive feedback, and guide conflict resolution
• Able to develop and grow future leaders for the organization
• Prolonged periods of standing, stooping, and walking
• Must be able to regularly lift at least 45 lbs

7 Leaves Cafe Corporation is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law. This organization participates in E-verify.