Store Manager - Chicago Woodfield

Peloton; Chicago (IL); On-site; USD 71,532 - 77,332; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Disability insurance

401k

Tuition reimbursement

Employee Stock Purchase Plan

Parental leave

Commuter benefits

Pet insurance

Job summary

Peloton Store Manager leads sales, operations, and customer experience for your location, reporting to the District Manager. You will build a performance-driven team and drive store metrics through hands-on leadership and data-driven decisions.

You will manage CRM-driven leads, execute local marketing, and coach a high-energy team to deliver premium customer experiences while maintaining profitable operations. This role emphasizes staffing, scheduling, and adherence to company policies.

Qualifications

• 2+ years of retail management experience.
• 2+ years of sales or sales leadership experience.
• Familiarity with CRM systems and customer outreach tools.
• Proven ability to drive sales and create high-conversion customer experiences.
• Strong leadership abilities with coaching and performance management.

Responsibilities

• Own and drive store performance to exceed sales targets.
• Drive sales discipline and pipeline health using CRM tools.
• Develop and execute sales strategies for retail spaces.
• Close sales on the floor with strong customer interactions.
• Use financial insights to drive profitability.
• Build local awareness through grassroots marketing and partnerships.
• Recruit, train, and develop a results-driven team.
• Manage store operations, payroll, scheduling, and visuals.

Skills

Retail management

Sales leadership

CRM Salesforce

Leadership

Communication

Tools

Salesforce

Job description

ABOUT THE ROLE

** This role will be eligible to participate in the monthly commission compensation plan **

As a Peloton Store Manager, you lead sales, operations, and customer experience for your location. Reporting to the District Manager, you lead a performance-driven team where your success is measured by store sales, KPI performance, and payroll management.

YOUR DAILY IMPACT AT PELOTON

• Own and drive store performance to achieve and exceed sales targets through hands-on leadership.
• Drive sales discipline and pipeline health by leveraging CRM tools (Salesforce) to manage leads, ensure timely follow-ups, and convert prospects Members.
• Develop and execute sales strategies tailored for retail spaces. Drive performance by engaging customers with compelling, consultative sales techniques.
• Demonstrate best-in-class customer interactions and close sales on the floor.
• Use financial insights to drive profitability and strategic decision-making.
• Build local awareness through grassroots marketing, pop-up activations, local partnerships, and experiential retail strategies.
• Recruit, train, and develop a results-driven team that thrives in high-energy selling environments.
• Manage store operations, payroll and scheduling guidelines, and visual merchandising standards.
• Ensure seamless execution of company policies and procedures while maintaining an inviting, premium store atmosphere.

YOU BRING TO PELOTON

• 2+ years of retail management experience.
• 2+ years of sales or sales leadership experience.
• Familiarity with CRM systems and customer outreach tools.
• Proven ability to drive sales, exceed targets, and create high-conversion customer experiences.
• Strong leadership abilities with a passion for coaching, team development, and performance management.
• Strong communication skills with an ability to build relationships and inspire action.
• A genuine passion for health, wellness, and technology, with the ability to inspire a customer-first culture.

Physical Requirements

This is primarily an active position, involving long periods of standing and walking in the store, as well as bending and lifting items weighing 50 lbs or more. Additionally, this position involves the ability to demonstrate Peloton products and engage with customers to physically trial the in store experience. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.#LI-CM1 #LI-Onsite

Base Salary Range

$71,532 - $77,332 USD

Benefits

• Medical, dental and vision insurance
• Generous paid time off policy
• Short-term and long-term disability
• Access to mental health services
• 401k, tuition reimbursement and student loan paydown plans
• Employee Stock Purchase Plan
• Fertility and adoption support and up to 18 weeks of paid parental leave
• Child care and family care discounts
• Free access to Peloton Digital App and apparel and product discounts
• Commuter benefits and Citi Bike Discount
• Pet insurance and so much more!

ABOUT PELOTON

Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: [e-mail].

At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.