STORE MANAGER - CHICAGO, IL STORE #19095

Dollar General; Chicago (IL); On-site; USD 67,000 - 70,000; Full time

Job summary

Dollar General in Chicago, IL, seeks a Store Manager to lead all store employees and oversee daily operations, including ordering, receiving, stocking, presentation, selling, staffing and support.

You will recruit, train, and evaluate staff, set performance expectations, and ensure safety compliance. The role requires open/close duties, inventory oversight, merchandising, and strong customer service leadership.

Qualifications

• High school diploma or equivalent preferred.
• One year of management experience in a retail environment preferred.
• Able to read and interpret documents and safety rules.
• Knowledge of cash handling and deposit control.
• Strong communication and interpersonal skills.
• Experience with recruiting, staffing, coaching, and terminations.

Responsibilities

• Lead and manage all store employees and store processes (ordering, receiving, stocking, presentation, selling, staffing).
• Recruit, select, and retain qualified employees; provide training and evaluations.
• Recommend pay rate adjustments and promotions.
• Communicate performance expectations and coordinate safety-related meetings.
• Open and close the store consistently; ensure proper staffing.
• Monitor sales, profitability, and turnover; review ordering plans and inventory controls.
• Oversee merchandising, pricing, signage, and store presentation.
• Maintain accurate inventory and cash controls; ensure cashiers and deposits are secure.
• Provide outstanding customer service leadership and maintain a safe, clean store.

Skills

Cash handling

Inventory management

Communication skills

Team leadership

Recruiting & staffing

Problem solving

Attention to detail

Time management

Safety compliance

Training & coaching

Education

High school diploma or equivalent

Job description

Job Identification 232

Job Category Store Management

Job Schedule Full time

Travel Required Yes

Willing to Relocate No

Expected Pay $67020 (NON_EXPERIENCED) - 70370 (EXPERIENCED)/year

Job Description

Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.

Job Responsibility

• Recruits, selects, and retains qualified employees according to federal and state labor laws and Company policies; ensure store is properly staffed.
• Provides proper training for employees; conducts performance evaluations; identifies gaps for appropriate solutions and/or counseling, up to and including termination.
• Makes recommendations regarding employee pay rate and advancement.
• Communicates performance, conduct and safety expectations regularly; coordinates meetings and events to encourage safety, security and policies.
• Ensures that the store is appropriately staffed and effectively opened and closed each day. Opens the store a minimum of two times per week; closes the store a minimum of two times per week.
• Evaluates operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Orders to ensure the meeting or exceeding of in-stock targets; reviews ordering plan, seasonal direction and inventory management issues on a weekly basis; follows up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitates the efficient staging, stocking and storage of merchandise by following defined Company work processes.
• Ensures that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintains accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensures the financial integrity of the store through strict cashier accountability, key control, and adherence to stated Company security practices and cash control procedures.
• Provides superior customer service leadership.
• Maintains a clean, well-organized store; facilitates a safe and secure working and shopping environment.
• Ensures that the store is adequately equipped with tools necessary to perform required tasks.
• Follows Company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and Company communications; ensures employee compliance.
• Completes all paperwork and documentation according to guidelines and deadlines.

Working Conditions

• Frequent walking or standing.
• Frequent bending, stooping, and kneeling to run check out station, stock merchandise.
• Some handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats, and rolltainers.
• Some lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Fast-paced environment; moderate noise level.
• Occasional exposure to outside weather conditions.
• Occasional exposure to hazardous cleaning solutions.
• Occasional exposure to extreme cold in freezers.
• Occasional climbing (using step ladder) up to heights of six feet.
• Regular driving own vehicle to attend meetings, to other Dollar General stores, and to make deposits.

Job Qualifications

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform cash register functions to generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills.
• Effective interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, etc.)
• Good organization skills with attention to detail.
• Ability to solve problems and deal with a variety of situations.

Education/Experience

• High school diploma or equivalent, preferred.
• One year of management experience in a retail environment preferred.

License/Certification Required

Valid driver's license