Store Manager, Bucktown

Jones Road Beauty; Chicago (IL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

Job summary

A leading beauty retailer in Bucktown seeks a Retail Store Manager to oversee daily operations and lead a team of makeup artists. The ideal candidate will enhance customer experience, drive sales performance, and ensure store functionality. Responsibilities include mentoring staff, managing inventory, and collaborating on marketing initiatives. A passion for clean beauty and strong leadership skills are essential for this full-time role.

Qualifications

• 5+ years experience in leading a team required.
• High sense of urgency and attention to detail.
• Ability to work a flexible schedule, including evenings, weekends, and some holidays.
• Excellent oral, written, and verbal communication skills.
• Aptitude with reporting, scheduling, and project management to drive sales.

Responsibilities

• Lead day-to-day operations for the Bucktown retail store.
• Train and mentor the store team of makeup artists.
• Drive store events and initiatives in collaboration with marketing.
• Collect feedback and insights on store performance.
• Ensure a seamless client experience and uphold company policies.

Skills

Team leadership

Customer-centric mindset

Interpersonal skills

Conflict management

Problem-solving

Time management

Tools

Microsoft Office

G-Suite

POS systems

Job description

We are looking for a Retail Store Manager to lead the Jones Road team in the day-to-day operations for our Bucktown retail store. The ideal candidate is energetic and experienced in makeup artistry with a passion for clean, natural beauty to assist and educate customers while providing the highest level of customer experience. The retail store manager will manage front- and back-of-house store operations to create a best-in-class customer experience, train and mentor the store team of makeup artists, and consistently increase in-store sales performance.

Store Management

• Sell and educate in-store to hit and exceed sales goals
• Ensure a seamless client experience across all touch points
• Collect quantitative and qualitative feedback and insights on a daily and weekly basis and share them with leadership
• Collect key KPIs relating to store performance
• Drive store events and initiatives and work in collaboration with the Marketing team
• Oversee store services and manage makeup appointment scheduling

Team Management

• Mentor and train store MUAs in new product knowledge education, artistry and personal development
• Build a team of high performing individuals that create a welcoming environment
• Optimize workforce management by create schedules, maintaining budgets, approving timesheets, time off requests and managing payroll
• Monitor individual retail team member performance and deliver consistent feedback
• Adeptly manage and diffuse any conflicts between employees and customers
• Ensure company policies are being upheld

Store Maintenance

• Ensure all store areas are consistently stocked, orderly, and clean
• Ensure proper inventory receiving processes and execution of inventory counts
• Maintain store inventory and supplies and report any needs to the Supply Chain team
• Report any store maintenance needs to Retail Operations
• Perform store opening and closing duties on a daily basisMaintain visual standards and overall aesthetic of the store

Qualifications

• 5+ years experience in leading a team required
• Passion for the Jones Road mission and products, and understanding of the Jones Road clean beauty aesthetic
• Customer-centric mindset, with strong interpersonal, problem solving and conflict management skills
• Proficient in generating weekly reporting, scheduling, and project management to drive sales
• High sense of urgency and attention to detail
• Ability to work a flexible schedule, including evenings, weekends, and some holidays
• Excellent oral, written, and verbal communication skills
• Aptitude with Microsoft Office, G-Suite, and POS systems
• Ability to regularly lift or move up to 25 lbs
• Resides in or proximate to Bucktown

Jones Road Beauty is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Seniority level

Director

Employment type

Full-time

Job function

Manufacturing

Benefits

• Medical insurance
• Vision insurance
• 401(k)
• Paid paternity leave
• Paid maternity leave