Store Manager - Brooklyn Industries, The Mills at Jersey Gardens

Mavi North America; Elizabeth (NJ); On-site; USD 85,000 - 90,000; Full time

Job summary

A dynamic fashion brand is seeking a Store Manager for their Elizabeth, NJ location. The role involves overseeing store operations, driving sales, and ensuring exceptional customer service. The ideal candidate will have strong leadership skills and a passion for fashion, while also managing inventory and staff effectively. Join a team that values creativity and customer engagement.

Benefits

Medical Insurance

Vision Insurance

401(k)

Qualifications

• Previous retail management experience required, preferably in fashion or lifestyle.
• Strong leadership skills and proven sales record.

Responsibilities

• Oversee store operations including sales, customer service, and staff management.
• Drive sales and exceed targets through effective engagement.
• Manage inventory levels and ensure compliance with company policies.

Skills

Leadership

Communication

Customer Service

Sales

Inventory Management

Creativity

Education

Retail Management Experience

Job description

Store Manager - Brooklyn Industries, The Mills at Jersey Gardens

Store Manager - Brooklyn Industries, The Mills at Jersey Gardens

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Company: A Brooklyn based fashion and urban lifestyle brand is seeking a dynamic and experienced Store Manager to lead our retail team in Elizabeth, NJ. We are passionate about merging art, creativity, fashion, and urban culture to create unique and timeless streetwear pieces that resonate with our diverse customer base.

Location: The Mills at Jersey Gardens – Elizabeth, NJ

Role Overview:

As the Store Manager, you will be responsible for overseeing all aspects of the store's operations, including sales, customer service, staff management, inventory management, and visual merchandising. You will play a key role in driving sales, fostering a positive shopping experience for our customers, and maintaining the brand's image and standards. More than anything else, you will act as a brand ambassador, representing the value of the brand.

Key Responsibilities:

Sales and Customer Service:

- Drive sales and consistently meet or exceed sales targets through effective sales techniques, product knowledge, and customer engagement.

- Build and maintain a portfolio of repeat customers through proactive engagement, including in-store events, promotions, and personalized outreach.

- Provide exceptional customer service by greeting and assisting customers, addressing inquiries and concerns, and ensuring a memorable shopping experience.

- Foster a customer-centric environment by building relationships with customers and providing personalized recommendations based on their preferences and needs.

- Regularly exceeds store KPIs through customer engagement, leadership, and operational excellence.

- Analyze sales data and customer feedback to identify trends and opportunities for improvement.

Staff Management:

- Recruit, train, and motivate a high-performing retail team to deliver excellent service and achieve sales goals.

- Schedule staff effectively to ensure adequate coverage during peak hours and special events.

- Provide ongoing coaching and feedback to staff to enhance their product knowledge, sales skills, and customer service abilities.

Inventory Management:

- Manage inventory levels to ensure adequate stock levels and minimize out-of-stock situations.

- Conduct regular inventory audits and coordinate with headquarters to replenish stock as needed.

- Implement strategies to minimize shrinkage and loss prevention.

- Maintain the store's visual standards by ensuring that displays, signage, and product presentations are in line with brand guidelines.

- Implement creative merchandising techniques to showcase product assortments and highlight key collections.

- Regularly refresh displays and window presentations to attract customers and drive sales.

Operational Excellence & Compliance:

- Ensure compliance with company policies, procedures, and operational guidelines.

- Oversee store opening and closing procedures, including cash handling and security protocols.

- Collaborate with headquarters on marketing initiatives, promotions, and special events to drive traffic and increase sales.

- Maintain store cleanliness, safety, and functionality at all times.

Qualifications:

- Previous retail management experience required, preferably in the fashion or lifestyle retail sector. Outlet or high-volume environment is a plus.

- Strong leadership skills with the ability to inspire and motivate a team.

- Excellent communication and interpersonal skills.

- Proven track record of achieving sales targets and driving results.

- Proficiency in inventory management and retail operations.

- Creative flair and passion for design, fashion and art.

- Ability to stand for extended periods of time and lift/move objects weighing up to 40 pounds.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Customer Service, and Management

• Industries

  Retail Apparel and Fashion and Retail

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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