Store Manager - Blossom Hill Store

Laredshield; San Jose (CA); On-site; USD 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a dedicated Store Manager to lead a thriving retail team in San Jose. This role involves overseeing daily operations, ensuring exceptional customer service, and managing a diverse team. The ideal candidate will have a strong background in retail management, particularly in thrift stores, and a passion for community service. Join a mission-driven organization that values your contributions and offers a supportive environment where you can make a real difference in the lives of others. If you are a motivated leader ready to take on new challenges, this opportunity is perfect for you.

Qualifications

• 3+ years of supervisory experience in retail, preferably thrift.
• Basic understanding of MS Office applications is required.

Responsibilities

• Manage daily operations and ensure customer satisfaction.
• Hire, train, and schedule store employees effectively.

Skills

Problem Solving

Oral Communication

Written Communication

Project Management

Teamwork

Managing People

Education

High School Diploma or equivalent

Some college preferred

Tools

MS Office

Job description

Job Category: Thrift Stores - all positions

Requisition Number: STORE019901

Posted: March 27, 2025

Employment Type: Full-Time

Locations

Showing 1 location

Description

THE SALVATION ARMY "DOING THE MOST GOOD"

SAN JOSE CA - STORE MANAGER

PAY RATE: $23.00

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs.

POSITION OBJECTIVES:

• To provide customers with the best selection, exceptional service and well-organized stores.
• Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability.
• Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants).
• Implement positive and effective Work Therapy Assignments (WTA).

QUALIFICATIONS:

• Minimum High School Diploma or equivalent REQUIRED (some college preferred).
• Minimum of 3 years of supervisor/management experience in a retail environment (thrift experience preferred).
• Basic understanding of office applications, including MS Office (Word, Excel, Outlook).
• Valid Driver’s license, successfully pass a MVR check (required), proof of insurance and access to a motor vehicle.
• Must pass background check, including Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, store employees, customers, and donors.

PHYSICAL REQUIREMENTS:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to lift up to 50 lbs.
• Ability to perform various repetitive motion tasks.

CORE COMPETENCIES:

• Problem Solving – Identify & resolve problems promptly.
• Oral Communication - Speak professionally, clearly, and persuasively.
• Written Communication - Write clearly and informatively.
• Project Management - Prioritize and plan work activities.
• Teamwork – Balance team and individual responsibilities.
• Managing People - Include staff in planning and decision-making.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Accountable for meeting sales and income budget expectations while managing expenses.
2. Plan and direct the day‐to‐day operations of assigned store location.
3. Hire, train and direct the store team.
4. Schedule employees to ensure appropriate coverage.
5. Ensure high levels of Customer and Donor satisfaction.
6. Ensure Back Room Processors/Warehouse Associates work effectively.
7. Responsible for supervision and support of program Beneficiaries.
8. Ensure the protection and security of store currency, inventory, and property.
9. Ensure safety measures are established and maintained.
10. Complete all tasks as assigned by the District Sales Manager.

ABOUT OUR RETAIL TEAM

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community.

Schedule

Our stores operate 7 days per week. Full-time associates may be scheduled to work any shift including evenings, weekends, and holidays.

Qualifications

Behaviors

• Enthusiastic: Shows intense and eager enjoyment and interest.
• Leader: Inspires teammates to follow them.
• Detail Oriented: Capable of carrying out a given task with all details necessary.
• Dedicated: Devoted to a task or purpose with loyalty or integrity.

Education

• GED or better.
• High School or Equivalent or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.