STORE MANAGER - AUTOMOTIVE RETAIL

Cassidy Tire; Crystal Lake (IL); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Aflac

Employee Assistance Program

401k matching

Paid time off

Paid holidays

Job summary

Cassidy Tire & Service in the Chicago area is seeking a high-energy Store Manager to oversee daily operations and lead retail staff. You will drive sales, ensure top-notch customer service, and manage workflows to maximize efficiency while maintaining store profitability.

The ideal candidate has strong leadership, a proven track record in revenue growth, and a commitment to safety and training. This role offers growth opportunities within a 110+ year family-owned business.

Qualifications

• 2 years’ experience leading and managing others.
• 2 years proven ability to generate revenue for a store and retain customer base.
• Excellent organizational and communication skills.
• Ability to work a flexible work schedule.
• Proficiency in English (written and verbal).
• Must have a valid driver’s license.
• Post offer, pass a physical, drug test and background check.

Responsibilities

• Leadership & Supervision: oversee store staff and operations.
• Drive employee initiatives to create an empowered team.
• Develop strategies for recognition, engagement and team building.
• Assess performance and determine actions such as promotions or coaching.
• Coach and discipline to maintain accountability for performance.
• Schedule staffing to meet daily business needs.
• Direct daily operations including workflow scheduling and productivity.
• Build customer relationships and deliver world-class service.
• Meet and exceed defined goals and objectives.
• Open/close the store, secure premises after hours.

Skills

Leadership

Sales

Customer service

Operations management

Communication

English proficiency

Driver's license

Job description

Salary Range: $70,000.00 To $80,000.00 Annually

Why Work For Us

Great people who are committed to doing great work!

4 th generation family-owned business that’s been in business for over 110 years!

We value our people and our customers as our first priority!

Ideal Candidate

This candidate has strong drive to sell and create a positive customer experience for those direct and indirect clientele. The ideal candidate is a known leader, able to manage and motivate employees, ability to manage workflows and maximize efficiencies, while keeping customers satisfied. Given the existing checklists in place, an attention to detail and strong organizational skills are vital to ensuring the proper handling of the stores financial and operations.

Objective

We are looking for a high energy and driven Store Manager for Cassidy Tire & Service. The primary responsibility of the position is the oversight and day-to-day running of our retail business at the store location. This position will provide store-level leadership while managing the service of customers’ automotive needs. We need a highly motivated leader who enjoys selling, delighting the customer, and managing the workflows of a retail store. There is a great amount of opportunity and growth for the right candidate.

Essential Functions:

Leadership & Supervision

Ensure a safe work environment by ensuring associates receive safety training and certifications along with enforcing safety procedures and addressing safety issues.

Drive employee initiatives to create and promote an environment where team members are involved, empowered and committed to the success of the Company.

Develop and execute strategies for recognition, engagement, and team building.

Assess performance of each associate and determine appropriate action such as promotions, counseling, termination.

Provide coaching, counseling and discipline to hold associates accountable for performance.

Schedule staffing to meet the changing daily business needs

Operations

Direct daily operations including workflow scheduling, monitoring of productivity and quality of work.

Build customer relationships and provide world class customer service.

Assess customer needs and communicate with the team to provide solutions that fit customer needs.

Meet and exceed defined goals and objectives.

Facilities and Equipment

Open and close the store as part of key holder duties (respond to after hour alarms if the store is not properly secured at the end of shift).

Ensure all equipment is working properly

Ensure the showroom, restrooms and shop are clean daily.

Administration

Manage a cash drawer, cash out customers and maintain daily cash reconciliation.

Handle day to day paperwork involved with retail operations including inventory management.

Understand and analyze store profit loss statement

Assist in interviewing, hiring and training as well as manage employee relation issues.

Qualifications:

2 years’ experience leading and managing others (managing scheduling, performance issues, coaching and training others.

2 years proven ability to generate revenue for a store and retain customer base. (preferred)

Excellent organizational and communication skills (written and verbal) required.

Results driven individual who is proactive and very detail oriented required.

Ability to work a flexible work schedule.

Proficiency in English (written and verbal skills) required.

Must have a valid driver’s license.

Post offer the candidate must pass a physical, drug test, and background check successfully.

• Medical, dental, vision, life, Aflac, and other supplemental insurance
• Employee Assistance Program
• 401k with matching program
• PTO
• Paid Holidays

About Us

For over 110years, it has been our mission at Cassidy Tire & Service to provide our customers with repair services, quality replacement parts, and name brand tires, all at affordable prices.

We are a Chicagoland family business, and our success is driven by employing great people who commit every day to putting our customers first- selling them only what they need and making sure the work performed on their cars is done right the first time, every time. When you join our team, you become an important part of one of the fastest-growing, most profitable companies in the industry. Our continued growth creates promotional opportunities for top performers at all levels of the company.