Store Manager and Automotive Technicians

Monro Muffler Brake Inc.; Scotts Valley (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

Join a leading automotive service provider as a Store Manager or Automotive Technician, where your skills will shine in a people-first environment. You'll lead a dedicated team to deliver top-notch service while managing store operations and driving sales performance. As an Automotive Technician, you'll diagnose and repair vehicles, ensuring safety and customer satisfaction. With competitive salaries, performance-based incentives, and opportunities for growth through Monro University training, this is your chance to advance your career in a supportive and dynamic workplace. Embrace the opportunity to make a difference in the lives of our customers and your team!

Benefits

Performance based incentives

Paid vacation and holidays

Reimbursement for ASE Certifications

401(k) eligibility immediately upon hire

Direct Deposit

Employee Discounts

Healthcare, Vision, and Dental for Full-time teammates

Qualifications

• High School Diploma required; ASE certification preferred for technicians.
• Proven leadership and customer service skills are essential.

Responsibilities

• Lead store team to deliver exceptional customer service and drive sales.
• Perform vehicle diagnostics and assist with repairs as needed.

Skills

Leadership in retail/sales

Customer service

Problem-solving

Inventory management

Multi-tasking

Technical proficiency

Education

High School Diploma or equivalent

Tools

Basic automotive tools

Job description

Store Manager and Automotive Technicians

• Full-time
• Department: District 223

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.

Under the Monro banner, we are united as a team, and share the same mission to bring our guests the highest quality tire and auto service in the industry.

Responsibilities:

Automotive Store Manager:

Salary Range: $65,000 - $85,000 annually based on experience. This role includes additional incentives.

• Lead and develop store team to deliver exceptional customer service
• Drive sales performance and maximize product knowledge
• Manage store operations, including staffing, scheduling, and inventory control
• Oversee technical aspects and assist with services/repairs
• Maintain store appearance and ensure compliance with company policies and safety regulations
• Build customer relationships and address all customer needs
• Maintain technical proficiency through required training

Automotive Technician:

Salary Range: $25.00 - $35.00 per hour. Based on experience. $35 - $55 Flat Rate.

• Perform basic vehicle diagnostics and identify required repairs
• Complete Monro's Courtesy Inspection process on every customer vehicle
• Assist in inventory management and general store duties
• Perform services in accordance with Monro's safety standards and procedures
• Test drive vehicles following company policy and local traffic laws
• Maintain technical knowledge through required Monro University training
• Operate and maintain equipment safely according to manufacturer guidelines
• Perform other duties as assigned

Qualifications:

Automotive Store Manager:

• High School Diploma or equivalent
• Valid driver's license with satisfactory Motor Vehicle Report (MVR)
• Proven leadership experience in retail/sales environment
• Demonstrated ability to manage finances, drive results, and control costs
• Strong problem-solving and inventory management skills
• Excellent communication and customer service abilities
• Proficiency in multi-tasking and adapting to a fast-paced environment
• Ability to mentor, coach, and develop team members
• Willingness to work flexible hours, including evenings, weekends, and holidays
• Physical ability to lift up to 50 lbs., stand for long periods, and perform various movements required in an automotive shop environment

Automotive Technician:

• High School Diploma or equivalent
• Automotive training including basic car maintenance and repair or the equivalent combination of education and experience
• ASE certification and State Inspection license (where applicable) preferred
• Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR)
• Required to own a basic set of tools or participate in Monro’s tool purchase program

Note: Monro conducts criminal background checks for positions with security and/or financial responsibilities in accordance with applicable laws. No applicant will be automatically disqualified due to a criminal record.

Benefits:

• Performance based incentives
• Paid vacation and holidays for Full-Time Teammates
• Reimbursement for ASE Certifications
• Reimbursement for State Inspection Licenses, where applicable
• 401(k) eligibility immediately upon hire
• Direct Deposit
• Employee Discounts
• Healthcare, Vision, and Dental for Full-time teammates
• Employee Access Perks

Your next Destination!

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company-sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.