Store Manager and Automotive Technicians

Monro Muffler Brake Inc.; New York (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

Join a leading automotive service provider focused on exceptional customer experiences and community connections. This dynamic role offers opportunities for both Store Managers and Automotive Technicians to thrive in a supportive environment. As a Store Manager, you will lead a dedicated team, drive sales, and ensure operational excellence while fostering customer relationships. Automotive Technicians will engage in hands-on diagnostics and repairs, contributing to the high standards of service. With a commitment to your professional growth, this is a chance to shape a rewarding career in the automotive industry.

Benefits

Performance-based incentives

Paid vacation and holidays

Reimbursement for ASE Certifications

401k eligibility immediately upon hire

Employee Discounts

Healthcare, Vision, and Dental for Full-time teammates

Direct Deposit

Employee Access Perks

Qualifications

• High School Diploma or equivalent required.
• Proven experience in leadership and customer service.

Responsibilities

• Lead store team to deliver exceptional customer service.
• Manage store operations including staffing and inventory.
• Perform vehicle diagnostics and assist with repairs.

Skills

Customer Service

Leadership

Inventory Management

Problem Solving

Automotive Diagnostics

Technical Proficiency

Communication

Education

High School Diploma or equivalent

Automotive Training

Tools

Basic Set of Tools

Job description

Store Manager and Automotive Technicians

• Full-time
• Department: District 229

Mountain View Tire and Service, Tire Choice, Allen Tire Co.

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.

Under the Monro banner, we are united as a team and share the same mission to bring our guests the highest quality tire and auto service in the industry.

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.

Responsibilities:

Automotive Store Manager:

Salary Range: $65,000 - $85,000 annually based on experience. This role includes additional incentives.

• Lead and develop store team to deliver exceptional customer service
• Drive sales performance and maximize product knowledge
• Manage store operations, including staffing, scheduling, and inventory control
• Oversee technical aspects and assist with services/repairs
• Maintain store appearance and ensure compliance with company policies and safety regulations
• Build customer relationships and address all customer needs
• Maintain technical proficiency through required training

Automotive Technician:

Salary Range: $20.00 - $30.00 per hour. Based on experience. $25 - $45 Flat Rate.

• Perform basic vehicle diagnostics and identify required repairs
• Complete Monro's Courtesy Inspection process on every customer vehicle
• Assist in inventory management and general store duties
• Perform services in accordance with Monro's safety standards and procedures
• Test drive vehicles following company policy and local traffic laws
• Maintain technical knowledge through required Monro University training
• Operate and maintain equipment safely according to manufacturer guidelines
• Perform other duties as assigned

Qualifications:

Automotive Store Manager:

• High School Diploma or equivalent
• Valid driver's license with satisfactory Motor Vehicle Report (MVR)
• Proven leadership experience in retail/sales environment
• Demonstrated ability to manage finances, drive results, and control costs
• Strong problem-solving and inventory management skills
• Excellent communication and customer service abilities
• Proficiency in multi-tasking and adapting to a fast-paced environment
• Ability to mentor, coach, and develop team members
• Willingness to work flexible hours, including evenings, weekends, and holidays
• Physical ability to lift up to 50 lbs., stand for long periods, and perform various movements required in an automotive shop environment

Automotive Technician:

• High School Diploma or equivalent
• Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
• ASE certification and State Inspection license (where applicable) preferred.
• Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives.
• Required to own a basic set of tools or participate in Monro’s tool purchase program.

Note: Monro conducts criminal background checks for positions with security and/or financial responsibilities in accordance with applicable laws. No applicant will be automatically disqualified due to a criminal record.

Benefits:

• Performance-based incentives
• Paid vacation and holidays for Full-Time Teammates
• Reimbursement for ASE Certifications
• Reimbursement for State Inspection Licenses, where applicable
• 401k eligibility immediately upon hire
• Direct Deposit
• Employee Discounts
• Healthcare, Vision, and Dental for Full-time teammates
• Employee Access Perks

Your next Destination!

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company-sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.