Store Manager - 24H400

Carter’s Inc.; Fort Myers (FL); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead a team in a welcoming environment for families. This role emphasizes developing talent, fostering customer loyalty, and executing company strategies on merchandising and operations. With a focus on leadership and team development, you will guide your team to excel in customer service and operational excellence. If you are passionate about creating a positive retail experience and driving team success, this opportunity is perfect for you.

Qualifications

• 3+ years of retail management experience leading teams.
• Strong communication and leadership skills are essential.

Responsibilities

• Build a talent pipeline and develop succession plans for your team.
• Foster a positive and inclusive work environment for employees.

Skills

Leadership Skills

Communication Skills

Customer Service

Problem-Solving

Team Development

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Excel

Job description

If you are a CURRENT Carter’s employee, you MUST apply through the Internal Career Link within the My Career & Performance app in Workday. Do not apply using the below external application.

Carter’s, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter’s and OshKosh B’gosh brands, two of the most recognized brands in the marketplace.

As a Store Manager, you and the team you lead will be the first face of the brand for growing families. You will foster a welcoming and inclusive environment, value and optimize skills and talents, and continually educate yourself and your team on product styles, features, and benefits. You’ll coach your teams to reach their potential, to become brand and product experts, and own their careers.

What you’ll do:

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement.
• Grow leaders through providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit.
• Execute Company’s direction on merchandising and operations; manage payroll and budgets.
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results.
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Qualities we’d love in a candidate:

• A positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at once.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).
• Minimum of 3 years of retail or related management experience leading direct reports.
• A high school diploma or GED.
• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.

Carter’s for all:

Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.