Store Manager 227

R301US Hibbett Retail, Inc.; Tifton (GA); On-site; USD 21,000 - 27,000; Full time

Job summary

Hibbett Retail, Inc. in Tifton, GA is seeking a Store Manager to lead the store’s sales effort across departments and oversee daily operations. You will enforce company policies, mentor staff, manage inventory and engage with customers to drive profitability.

This role reports to the District Sales Manager and requires a strong focus on service, teamwork and community presence.

Qualifications

• Bachelor’s degree in business or related field.
• Experience in retail footwear/apparel preferred.
• 3-5 years of customer service experience.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment.
• Analytical thinker with business acumen.

Responsibilities

• Oversee store sales efforts across departments and supervise daily operations.
• Enforce company policies and goals with sales team.
• Monitor inventory, statistics and expenses to drive profit.
• Mentor and develop Sales Associates, Assistant Managers, and trainees.
• Recruit, hire, train, discipline and evaluate staff.
• Maintain store security and inform district management of issues.
• Ensure outstanding customer service and promote merchandise.

Skills

Interpersonal skills

Communication skills

Leadership

Customer service

Analytical thinking

Education

Bachelor's degree in business or related field

Job description

HB: 00227

Tifton, Georgia (Tifton Corners)

R301US Hibbett Retail, Inc.

Hourly: $15.00 - $19.50

Job Title: Store Manager

Department: Operation

FLSA Status: Non-Exempt

Reports To: District Sales Manager

Summary

The Store Manager oversees and is responsible for the store’s sales efforts in each department in the store and supervises the store’s overall operation to ensure efficiency and profitability. Enforces, conveys, and upholds Hibbett I City Gear’s policies, goals, and standard to the store’s sales team. The Store Manager consistently communicates with the District Sales Manager and the Store Support Center. Represents Hibbett I City Gear in appearance, attitude, and professionalism portrayed to employees, customers, and the community. The Store Manager is knowledgeable in each product area or department in our store. The Store Manager is passionate about giving outstanding customer service and promoting the merchandise in stores.

Essential Duties and Responsibilities

• Manage and control the assets of Hibbett I City Gear by managing their designated store.
• Directs and oversees entire sales efforts in the store.
• Constantly and consistently acquainted with all aspects of the store including sales statistics, inventory and expenses that together produce profit.
• Consults and collaborates with District Sales Manager as needed in establishing and enforcing policies, goals, and procedures.
• Directs staff to ensure all responsibilities and standards in each department are completed.
• Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training.
• Carry out personnel recruiting, hiring, training, discipline, and evaluation.
• Maintain proper security for the store.
• Communicates with District Sales Manager and keep them informed as to inventory movement.
• Provides information and consistently and vigorously follows through on all marketing and advertising plans and stays aware of customer trends.
• Keeps abreast of competition and new ideas and keeps informed on community related events, to take advantage of potential opportunities.
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Supervisory Responsibilities

• Manages subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training.
• Is responsible for the overall direction, coordination, and evaluation of this unit.
• Carries out supervisory responsibilities in accordance with the organisation’s policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

• Bachelor’s degree in business or a related field or equivalent experience.
• Experience working in a retail environment, preferably in footwear and athletic apparel.
• Experience in managing and cultivating a sales team.
• 3-5 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Analytical thinker with demonstrated business acumen.
• Ability to problem solve and juggle multiple tasks and priorities.
• A strong commitment to customer service.
• Strong leadership and communication skills.

Hibbett, headquartered in Birmingham, Alabama, is a leading athletic-inspired fashion retailer with more than 1,100 stores under the Hibbett banner, primarily located in small and mid-sized communities. Founded in 1945, Hibbett has a rich history of convenient locations, personalized customer service and access to coveted footwear, apparel and equipment from top brands like Nike, Jordan, Adidas, and Under Armour. Consumers can browse styles, find new releases, shop looks and make purchases online or in their nearest store by visiting www.hibbett.com.

Follow us @hibbettofficial.