Store Manager

Horizon Goodwill Industries in; Winchester (MD); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading nonprofit organization, Horizon Goodwill Industries, is looking for a Store Manager to oversee retail operations in Winchester, Maryland. The successful candidate will manage store personnel, ensure high standards of customer service, and maintain compliance with company policies. This role requires a strong retail background, excellent leadership skills, and the ability to handle various responsibilities within the store environment.

Qualifications

• High School Diploma or equivalent required.
• At least two years of retail experience required.
• Valid driver's license and reliable transportation.

Responsibilities

• Supervise store personnel and manage retail operations.
• Ensure compliance to all company policies and procedures.
• Handle sales transactions and customer service.

Skills

Customer Service

Team Management

Sales

Problem Solving

Education

High School Diploma or equivalent

Job description

The Store Manager supervises and manages the assigned retail store to ensure efficient operation which shall include, but not be limited to: sales, merchandising, pricing, maintenance, display, and related paperwork.

Essential Functions:

• Supervise store personnel.
• Arrange store windows, store displays, and promotional activities.
• Schedule store personnel to ensure adequate coverage, make schedule changes and cover for store personnel as business needs dictate.
• Sell merchandise and provide customer service as well as resolve customer complaints through HGI policy implementation.
• Maintain store premises and merchandise in a clean, safe, and organized fashion. Assure store supplies are on hand as required.
• Follow all required safety and security procedures.
• Maintain compliance to all company policy and procedures as well as store policies to include but not limited to: opening and closing tasks, pricing, markdowns, and accurate, timely completion of required paperwork.
• Receive and verify merchandise incoming to the location from warehouse and vendors.
• Ring sales correctly on cash register, handle money, cash reconciliation, and make store deposits in accordance with company policy.
• Perform administrative and clerical duties of store operation.
• Receive donations and transport to designated area.
• Participate in training as required.
• Perform all other duties as assigned.
• High School Diploma or equivalent required.
• At least two years of retail experience required with increasing responsibilities.
• Valid drivers license and reliable transportation.
• Must have telephone.
• Ability to pass pre-screenings such as background or drug screenings.
• Ability to lift, push, and pull up to fifty (50) lbs., with or without assistance.