Store Manager

Lori's Gifts, Inc.; Westerville (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Legal and commuter benefits

Generous employee discounts

Job summary

Lori’s Gifts is seeking a Store Manager to lead and inspire a compassionate team at our Ohio location. You will oversee daily operations, drive sales, and maintain exceptional guest experiences in a hospital-staffed environment.

With 2+ years in retail and at least 1 year in leadership, you’ll recruit, train, and develop teammates while ensuring safety and adherence to company standards. Flexible hours, competitive benefits, and employee discounts are offered.

Qualifications

• 2+ years of retail experience, including 1 year in a supervisory or management role.
• High school diploma or equivalent; college degree preferred.
• Strong leadership, communication, and problem-solving skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Regular and predictable attendance is essential.
• Capable of lifting up to 30 lbs and standing for extended periods.
• Experience in specialty or big-box retail is a plus.

Responsibilities

• Lead and motivate a sales-driven team to achieve performance goals.
• Build positive relationships with hospital partners and respond to feedback with professionalism.
• Recruit, train, and develop team members to deliver exceptional service.
• Manage inventory, merchandising, and promotional activities to maximize sales.
• Ensure operational excellence through scheduling, compliance, and daily procedures.
• Address customer concerns with empathy and resolve issues promptly.
• Uphold safety, security, and company standards at all times.

Skills

Leadership

Communication

Problem-solving

Flexibility

Attendance

Customer service

Team motivation

Education

High school diploma or equivalent

College degree preferred

Job description

Description

Store Manager – Lori’s Gifts

At Lori’s Gifts, our mission is to bring comfort, joy, and inspiration to hospital guests and staff through compassionate service and meaningful products. As a Store Manager, you will lead with integrity, foster a culture of care, and ensure every guest experience reflects our values.

Key Responsibilities

• Lead and motivate a sales-driven team to achieve performance goals.
• Build positive relationships with hospital partners and respond to feedback with professionalism.
• Recruit, train, and develop team members to deliver exceptional service.
• Manage inventory, merchandising, and promotional activities to maximize sales.
• Ensure operational excellence through scheduling, compliance, and daily procedures.
• Address customer concerns with empathy and resolve issues promptly.
• Uphold safety, security, and company standards at all times.

Note: This summary is not exhaustive and may include other duties as required. Reasonable accommodations will be made in accordance with the ADA.

Qualifications

• Minimum 2 years of retail experience, including 1 year in a supervisory or management role.
• High school diploma or equivalent; college degree preferred.
• Strong leadership, communication, and problem-solving skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Regular and predictable attendance is an essential requirement.
• Capable of lifting up to 30 lbs and standing for extended periods.
• Experience in specialty or big-box retail is a plus.

Our Values

We believe in compassion, integrity, and service. Our stores are safe spaces where guests find comfort during challenging times. We are committed to ethical leadership, respectful collaboration, and continuous improvement.

What We Offer

• Health and prescription benefits
• Paid time off
• Legal and commuter benefits
• Generous employee discounts

Equal Opportunity Employer

Lori’s Gifts is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, gender, sexual orientation, age, disability, or veteran status.

Reasonable Accommodations

Lori’s Gifts complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact Lori’s Gifts Human Resources at 972-759-5000 or [e-mail].