Store Manager

gorjana; Westchester (CT); On-site; USD 75,000 - 85,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to drive sales and enhance customer experiences at their Westchester location. This role demands a motivated individual who can effectively lead a team, develop talent, and maintain high operational standards. You will be responsible for the overall performance of the store, ensuring that every customer interaction reflects the brand's values. With a focus on collaboration and accountability, you will create an environment where your team can thrive. If you're passionate about retail and eager to make a significant impact, this opportunity is perfect for you.

Benefits

Medical, Vision, Dental and Life Insurance Benefits

Generous employee discount and product perks program

401K and matching program

Paid Vacation and sick time

Opportunities to grow with the brand

Qualifications

• 1+ years in retail leadership with a focus on sales and customer experience.
• Strong communication skills with a passion for brand representation.

Responsibilities

• Lead store performance and ensure excellent customer service.
• Recruit and develop talent while managing daily operations.

Skills

Sales Leadership

Customer Service

Training and Development

Time Management

Talent Recruitment

Education

High School Diploma

Retail Management Experience

Job description

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About The Role:

As the Store Manager, you are responsible for the store's overall performance, talent initiatives, operational execution, visual standards, and customer experience. Ideal candidates are individuals who are motivated, adaptable to change, coachable, values-oriented, strong talent developers, and have a passion for our brand. This opening is for our location at The Westchester.

About The Role:

As the Store Manager, you are responsible for the store's overall performance, talent initiatives, operational execution, visual standards, and customer experience. Ideal candidates are individuals who are motivated, adaptable to change, coachable, values-oriented, strong talent developers, and have a passion for our brand. This opening is for our location at The Westchester.

Your Day to Day May Include:

• Sales Leadership
• Responsible for overall store performance and KPI's
• Serve as brand ambassador by showing passion for the brand, educating our customers on our history, and you are knowledgeable about our product and the industry as a whole
• Experienced in creating effective action plans to maintain or improve performance
• Knowledgeable in how to build new and repeat business through customer clienteling
• Training + Development
• Proven track record in recruiting, onboarding, and developing both internal and external talent
• Effective in your communication style, and your messaging energizes and encourages others to want to work together
• Enjoy leading through collaboration, encouraging the team to share ideas and opinions, fostering accountability and trust
• Capable of clearly communicating new initiatives and goals in a timely and effective manner
• Customer Service
• Passionate about providing the best customer experience to purchasing and non-purchasing customers
• Enjoy leading by example when setting the tone in how the team shows up each day in store and personal presentation
• Capable of leading and coaching through return policies, while also prioritizing the overall customer experience
• Quick to respond to customer complaints and concerns in a professional manner, while being resolution oriented
• Capable of leading execution of brand visual standards and updates
• Operations:
• Capable of executing daily store operations in a timely and efficient manner
• Experienced in scheduling team members to the needs of the business and budget
• Experienced in managing store inventory with a high level of detail and organization per SOPs
• Willing and capable of leading opening / closing duties
  

You could be great for this role if:

• You are adaptable and easily manage change
• You are organized and have excellent time management skills
• You have an eye for spotting and recruiting talent
• You are motivated and results driven
• You are coachable and receive feedback
• You are passionate about the gorjana brand
  
  

Minimum requirements:

• At least one year experience in a retail leadership position
• Must be over the age of 18
• Ability to lift or move at least 50 lbs
• Ability to bend, squat, twist and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Ability to be flexible to the needs of the business, working nights, weekends, and holiday shifts
• Ability to work full time hours, with open availability
  
  

Perks:

• Medical, Vision, Dental and Life Insurance Benefits
• Generous employee discount and product perks program
• 401K and matching program* (waiting period applies)
• Paid Vacation and sick time
• Opportunities to grow with the brand and develop your skills
• Salary range starts between $75,000 - $85,000 plus commission and bonus opportunities

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Luxury Goods and Jewelry

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