Store Manager

TieTalent; West Hollywood (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

Join a leading fashion house as a Store Manager at their Melrose location in Los Angeles. This full-time position involves overseeing daily operations, nurturing client relationships, and driving sales while embodying brand values. The successful candidate will bring leadership expertise and a passion for delivering exceptional client experiences.

Qualifications

• Minimum of three years' experience in store management within luxury fashion retail.
• Proficient in back-office operations, including stock management.

Responsibilities

• Lead and inspire the team to deliver an exceptional client experience.
• Drive sales performance and take full ownership of store targets.
• Manage daily store operations and supervise stock levels.

Skills

Leadership

Clienteling

Communication

Sales Performance

Job description

About TOTEME
TOTEME is a Swedish fashion house founded in 2014 by Elin Kling and Karl Lindman. From the studio in Stockholm, the label explores the appeal of a modern uniform through distinct design cues, meticulous craftsmanship and methodic repetition. TOTEME is a conscious label committed to making decisions that work in favor of people, animals and the planet.
The Role
TOTEME is looking for an experienced Store Manager for our Melrose location. In this role, you will be responsible for managing the team, overseeing daily operations, driving sales and clienteling, and ensuring an elevated client experience. As a brand ambassador, you will embody TOTEME's values and aesthetic, inspiring your team while enhancing the brand's presence in the market.
Responsibilities

• Lead and inspire the team to deliver an exceptional client experience and nurture long-term client relationships through a clienteling mindset.
• Drive sales performance and take full ownership of store targets.
• Recruit, onboard, coach, and develop team members.
• Manage daily store operations through clear delegation, planning, and follow-up.
• Manage scheduling and staffing plans to ensure optimal store coverage.
• Monitor budgets and expenses with a sustainable, cost-conscious approach.
• Supervise stock levels, deliveries, and sell-through performance.
• Implement company policies, procedures, and reporting standards.
• Collaborate with the Buying team to share valuable store and client insights.
• Lead visual merchandising execution in line with TOTEME's brand identity.
• Plan and deliver in-store events and retail activations.
• Contribute to TOTEME's social and environmental sustainability efforts.

About TOTEME
TOTEME is a Swedish fashion house founded in 2014 by Elin Kling and Karl Lindman. From the studio in Stockholm, the label explores the appeal of a modern uniform through distinct design cues, meticulous craftsmanship and methodic repetition. TOTEME is a conscious label committed to making decisions that work in favor of people, animals and the planet.
The Role
TOTEME is looking for an experienced Store Manager for our Melrose location. In this role, you will be responsible for managing the team, overseeing daily operations, driving sales and clienteling, and ensuring an elevated client experience. As a brand ambassador, you will embody TOTEME's values and aesthetic, inspiring your team while enhancing the brand's presence in the market.
Responsibilities

• Lead and inspire the team to deliver an exceptional client experience and nurture long-term client relationships through a clienteling mindset.
• Drive sales performance and take full ownership of store targets.
• Recruit, onboard, coach, and develop team members.
• Manage daily store operations through clear delegation, planning, and follow-up.
• Manage scheduling and staffing plans to ensure optimal store coverage.
• Monitor budgets and expenses with a sustainable, cost-conscious approach.
• Supervise stock levels, deliveries, and sell-through performance.
• Implement company policies, procedures, and reporting standards.
• Collaborate with the Buying team to share valuable store and client insights.
• Lead visual merchandising execution in line with TOTEME's brand identity.
• Plan and deliver in-store events and retail activations.
• Contribute to TOTEME's social and environmental sustainability efforts.

Your Profile

• Minimum of three years' experience in store management within luxury fashion retail.
• Proven leadership skills with the ability to inspire, guide, and develop high-performing teams.
• Strong experience working in an omnichannel environment and with CRM systems.
• Skilled in clienteling with a focus on building long-term customer relationships.
• Proficient in back-office operations, including stock management and reporting.
• Fluent in English, both written and spoken; additional languages are a plus.

About You

• A confident and empathetic leader with a genuine passion for developing people.
• Highly organized, proactive, and solution-oriented in your approach.
• A strong communicator with exceptional interpersonal skills.
• Commercially minded, results-driven, and attentive to detail.
• Sharp visual eye and strong appreciation for aesthetics.
• Deeply aligned with TOTEME's brand values and identity.
• Available to work a flexible schedule, including evenings and weekends.

This is a full-time position based at TOTEME's Melrose store in Los Angeles, with a start date as soon as possible.
The annual salary for this role ranges between $100,000-125,000/year and will be set according to the applicant's profile, skills and previous experience
TOTEME has teams in Stockholm, London, and New York, as well as retail spaces across Europe, North America, and Asia. As a member of our dynamic, creative, and highly collaborative team, you will take part in exciting projects and milestones, evolving within your role as you contribute to the company's growth.
TOTEME stands for inclusivity and a sense of belonging in the workplace. We welcome all applicants and recruit on the basis of skills and experience.
By applying to this position I agree with TOTEME's privacy policy and to be contacted about future job opportunities for up to 2 years from the submission date. Find out more about our privacy policy here.
Department Retail Locations Los Angeles - Melrose Avenue