Store Manager

Staples, Inc.; Walled Lake (MI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Bonus plans

Paid time off

Career development

Weekly pay

Medical benefits

401(k) match

Store discount

Job summary

Staples, Inc. in Michigan is seeking a General Manager to lead a store team, drive community relationships, and deliver strong sales across merchandise, print, marketing services, and B2B networks.

The role emphasizes developing a consultative, customer-centric environment, coaching leaders, and achieving profitable performance while upholding Staples values and a culture of teamwork.

Qualifications

• Progressively responsible store management experience in retail (GM level).
• Strong operations, planning, financial acumen and results-driven mindset.

Responsibilities

• Lead store culture aligned with Staples values and its community commitment.
• Develop a consultative environment for small business customers.
• Coach managers and supervisors to create a culture of consultative selling and total solutions.
• Lead merchandise sales, print & marketing services, and retail operations.
• Drive profitable sales and margins while reducing variability and improving YoY performance.
• Ensure flawless execution of operational excellence across the store.

Skills

Store management

Operations planning

Customer focus

Team development

Sales leadership

Education

Bachelor's Degree in Business

Job description

As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You’ll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.

Get great perks.

• Bonus plans, generous paid time off, career development program, and weekly pay
• Compensation based on qualifications and experience. Hiring immediately
• Full medical benefits package, 401(k) with company match, and many more benefits
• Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)

Provide strong leadership in community, customer service, sales, and team development.

• Ensure that the store culture embodies Staples values and its commitment to the community
• Develop a consultative and customer centric environment for the small business customer
• Empower your team to learn, grow and deliver through teaching, coaching and inspiring
• Lead merchandise sales, print & marketing services and retail operations
• Drive profitable sales and margin while reducing variability and improving performance YoY
• Hold yourself and your team accountable for flawless execution of operational excellence
• Coach every manager and supervisor to create a culture of consultative selling and total solutions
• Overall leadership of running a store; additional responsibilities as needed or assigned

Essential skills and experience:

• 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
• Store Operations experience with analysis, planning, financial acumen and driving results
• Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
• Experience developing a team in operational excellence to drive profitable YOY sales and margins
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
• Staples does not sponsor applicants for work visas for this position

Preferred skills and experience:

• Bachelor’s Degree in Business or related field
• Ability to engage with the community and network & support small business customers