Store Manager

Belk; Virginia (MN); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead their team in achieving sales and profit goals. This role involves training and managing staff, ensuring excellent customer service, and maintaining high store morale. The ideal candidate will have a strong background in retail management and a passion for developing team members. Join a forward-thinking company that values innovation and excellence in service, and play a key role in shaping the future of retail in your community.

Qualifications

• Expert level in retail management with a focus on sales and profit.
• Proficient in business-related software like Microsoft Word and Excel.

Responsibilities

• Meet or exceed store sales and profit plans through effective staff training.
• Conduct timely reviews and communicate development needs to the team.

Skills

Retail Management

Sales Training

Expense Management

Supervisory Skills

Analytical Skills

Communication Skills

Education

Four-year college degree

Experience in retail management

Tools

Microsoft Word

Microsoft Excel

Job description

The Store Manager reports to Regional Manager and ensures the uniform execution of the Division direction within their store.

Essential Functions:

Sales & Profit

• Meeting or exceeding store sales and profit plans through the training, coaching & managing of the sales staff.
• Provide training & communication of meeting or exceeding Service Excellence goals to sales staff.
• Communication with Regional Manager and BSS merchants regarding merchandise issues and needs.
• Merchandise consistently presented in store with Belk visual and merchandising standards.
• Coordinate timely floor setup for all promotional and seasonal activity.
• Ensure shrinkage control and Loss Prevention in store through the continual management of associates.
• Proper execution of all existing systems and procedures, and ownership of new system implementations and processes.
• Communicate & manage associates on price integrity in the store, including timely completion of permanent price changes.
• Ensure that all price changes are communicated through the approved channels, and report all deviations to the Regional Manager/Price Manager
• Ensure the ROCC the Dock process is being followed to ensure that merchandise is on the sales floor per the ROCC the Dock productivity standards

Expense Planning & Management

• Adhering to annual expense budgets for store to achieve profit goals.
• Monitoring store payroll and non-payroll expenses to achieve annual expense % goals.
• Taking timely action on expense budget variances.
• Adequate staffing in all departments to meet customer service expectations.
• Responsible for leading Workload Planning process.

People Development

• Conducting timely reviews and communicating development needs to team. Set goals and identify areas for improvement.
• Recruiting, interviewing, selecting and retaining quality associates while ensuring all positions are filled in a timely manner.
• Maintaining high store morale through efficient, timely communications of policies and other information. Follow through on all concerns or problems that develop within the store.
• Provide effective coaching in order to improve performance of all associates.
• Communicate with associates on possible career paths and advancement opportunities.
• Ensuring execution of Associate Engagement Surveys. Reviewing with store management team and Regional Manager. Ensure follow-up is completed to address issues and improve the overall associate engagement of the store. Conduct listening sessions on a regular basis.
• Ensure HR guidelines are being met, such as hiring to the store matrix, maximizing Weekend Hours Utilization, and proactively completing associate turnover plans.

Education / Experience Requirements:

Position Contribution Level :

Expert Level

Minimum Education & Experience:

• Four-year college degree or experience in retail management.
• Proficient in computer business-related computer software (Microsoft Word, Excel, etc).
• Excellent supervisory, analytical and reasoning skills

Preferred Education & Experience:

Knowledge / Skills Requirements:

Physical Requirements:

• Ability to use computer keyboard, standard telephone and other related business equipment.
• Must be able to lift up to 72 lbs at floor level and above shoulder height.
• Ability to push / pull receiving equipment weighing up to 500 lbs such as rolling flats, z-racks and pallet jacks.
• Ability to stand for long periods of time.
• Ability to twist, bend and stoop to retrieve items from floor, shelves, racks, and hooks and place items on floor, shelves, racks and hooks
• Ability to work at a safe and steady pace.

Reporting Relationships:

Supervisor :

Regional Manager

Supervises :

All store management and their reports

Disclaimer:
For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures.

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