Store Manager

H&S Energy Group; Vallejo (CA); On-site; USD 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a dedicated Store Manager to lead operations in a vibrant retail environment. This role demands a focus on superior customer service, effective team leadership, and meticulous inventory management. The ideal candidate will bring strong communication skills and a knack for problem-solving to inspire their team and enhance customer experiences. With a commitment to maintaining a visually appealing store and ensuring compliance with safety standards, this position offers a dynamic opportunity to make a significant impact in the retail sector. Join a company that values excellence and fosters professional growth.

Qualifications

• Must have customer service experience and excellent communication skills.
• Ability to analyze data and lead a team effectively.

Responsibilities

• Oversee daily operations and ensure excellent customer service.
• Manage inventory and ensure compliance with company policies.

Skills

Customer Service

Communication Skills

Leadership Skills

Problem-Solving Skills

Critical-Thinking Skills

Data Analysis

Education

Advanced degree or certification preferred

Tools

S2K

POS

Job description

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Base pay range

$20.50/hr - $21.50/hr

Position Summary

Under the direction of the Area Manager and General Manager, the Store Manager oversees the company’s day to day operations and is accountable for helping the company deliver on our commitment to provide superior customer service and quality products. The Store Manager is responsible for the management of a designated location.

Responsibilities And Duties

• Must hold Customer Service Representatives accountable to the measurable results associated with excellent customer service.
• Responsible for managing the location consistently towards acceptable customer service scores, feedback, and results.
• Ensures that the retail environment is aimed at getting the customer excited about the products offered and inspiring a recipe of need.
• Ensuring the location, in its entirety, presents a well-maintained and visually appealing environment to all patrons.
• Keeps assigned location well stocked and ensures that the customer service representatives possess competent product knowledge.
• Maintains an active state required Management Food Safety Handling Certification.
• Ensures that all employees at assigned location have proper training and acknowledgement of safe food and beverage handling procedures.
  
  

Inventory Control

• Ensure that all employees are trained and compliant with all basic inventory management/movement/receiving processes. Consistently execute quality inventory practices with receiving, stocking, transfers, and managing inventory discrepancies.
• Accurately input all delivery invoices into the back-office system upon receipt
• Can effectively and competently operate all software and systems used for daily operations (S2K, POS, time clock, etc.).
  
  

Operations/Hiring/Training

• Understand and administer the company policies and procedures and ensure compliance with them, consistently within assigned location.
• Effectively evaluate employee performance and promote successful employee development.
• Ensures location works within labor scheduling budget/models, shifts, and full-time/Part-time employees
• Ensure proper staffing at location to meet business needs.
• Improve employee retention and satisfaction.
  
  

Education And Work Experience

• Must be able to work any shift, Sunday – Saturday
• Advanced degree or certification preferred
• Excellent aptitude and understanding of EPOS required
• Customer service experience required
• Excellent communication and interpersonal skills are required
• Adaptability, multi-tasking and sound decision-making abilities are required and essential to the success of this role
• Computer proficiency required
  
  

Skill Set

• Experience with analyzing data
• Critical attention to detail
• Outstanding communication and interpersonal abilities
• Leadership Skills
• Problem-Solving Skills
• Critical-Thinking Skills
  
  

Physical Demands and Work Environment

Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, stooping, kneeling, crouching, and lifting of materials. Frequent lifting, grasping, and carrying materials and equipment up to 50 lbs. Proficient hand/eye dexterity is essential to operate cash register (POS) and to stock displays and coolers. Must be able to communicate well enough to receive instructions and provide information to others. Must be able to work inside and outside in all types of weather.

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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