Store Manager

Windsor-Fashions-LLC; United States; On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

40% employee discount

Medical insurance

Dental insurance

Vision insurance

401K

Life Insurance

PTO

Job summary

Windsor is seeking a Store Manager in the United States to oversee all store operations, drive sales, and manage loss prevention. You will lead a team of up to 25 associates, ensure excellent customer service, maintain visual standards, and enforce company policies on a daily basis.

You will recruit, train, and coach staff, manage deposits, and protect company assets while meeting profitability goals. A strong leadership mindset and teamwork are essential in this fast-paced environment.

Qualifications

• Retail management experience is required (minimum 1 year) or 6 months at Windsor working at a store.
• Proven leadership experience with ability to develop and motivate a team of up to 25 employees.
• Ability to resolve issues with customers and associates quickly and professionally.
• Excellent communication skills in one-on-one and group settings.

Responsibilities

• Coaches others on 4 Step Selling Techniques.
• Achieves personal sales goals and company KPI targets.
• Follows Loss Prevention procedures and controls shrink and expenses.
• Maintains clean, safe, and visually appealing store environment.
• Delegates daily operational duties and engages in training and staffing.
• Enforces company policies, dress code, and programs.
• Develops and provides constructive feedback to employees.

Skills

Leadership

Customer service

Communication

Staff management

Training

Sales goals

Loss prevention

Visual standards

Policy adherence

Job description

Beauty is eternal. It is captured in the way you feel and in the way you look. It is timeless. Every generation needs to feel beautiful. Some things don’t change. Some things should not change.Helping women feel beautiful has been our mission since we first opened our doors in 1937. The fashions have changed but the Windsor dream has not. Icons come and go - from Jacqueline Kennedy, to Princess Diana to the red carpet of today. Throughout it all Windsor has made beauty accessible to all women, not just the celebrities.From the beginning, Windsor has been owned and operated by generations of the Zekaria family. Their caring vision of shared beauty affects everything we do.Women come to Windsor to find that perfect look that makes them feel beautiful and we have been there for them for all of life’s important moments - your first kiss at the dance, graduation, the big interview and the wedding party. Lives have been changed, and the memories will live forever.Windsor continues to bring that Oasis experience to you in over 200 stores and through our online shop.Some things should never change.Windsor expects great job performance. Job duties are to be conducted in a safe manner and with ethical work habits. This includes contributing individually and as a team member in meeting company goals and supporting our mission statement, as well as displaying a friendly, respectful and optimistic personality. In addition, associates must be responsible in complying with policies, procedures, work rules and guidelines. Meets established operational deadlines.Job Summary:Manages all store operations, loss prevention and makes decisions that directly affect store performance and profitability. Accountable for achieving store and company overall profitability expectations in terms of sales, shrink, payroll and expenses. Treats customers and co-workers with dignity and respect. Effectively sales directs by coaching and motivating employees to achieve personal and store sales goals. Ensures compliance is met for all company operations, policies and procedures. Controls store shrink by practicing and preventing loss. Store Manager is ultimately responsible for ensuring store is adequately well staffed and trained at all times.Essential Job Functions:Applies and coaches others on 4 Step Selling TechniquesAchieves Personal Sales Goals of Black Dot/Gold Star PerformanceAchieves Company KPI Goals and ExpectationsFollows Loss Prevention Procedures and controls shrink and expensesCleans and maintains good housekeepingAdheres to Company Dress Code PolicyDelegates daily operational dutiesConducting training and recruiting and staffingEnforces and follows all company policies, procedures, guidelines and programsEnsures work environment is safe and clean at all timesMaintains Company Visual StandardsMakes deposits and holds keysProtects company assetsEffectively develops and reviews employeesHolds employees equally accountable and offers constructive performance feedbackAny other duties as may be assigned by managementAdheres to Mission Statement Values:Works hard and has fun as a team playerIntegrity (mandatory)Need to improve all the timeDoes more with less and creates valueSmiles and listens. Makes guests happyOrganized and plans in ridiculous detailRespects our caring and loyal familyQualifications/Requirements:Minimum 1 year Retail Management experience or 6 months at Windsor working at a storeProven leadership experience, ability to develop and motivate a team of up to 25 employeesAble to resolve issues as they arise with customers and associatesCommunicates well and effectively in a one on one setting and in a group settingAll Employees Receive40% employee discountFull Time Employees ReceiveMedicalDentalVision401KFSALife InsurancePTOPhysical/Environmental Demands:Frequently stands, walks, observes, communicates and reads. Regularly moves and pushes. Counts and writes to accurately complete documentation. Must be able to: access all areas of the store including selling floor, stock area and register area, operate and use all equipment necessary to run the store, climb ladders, move or handle merchandise throughout the store (generally weighing from 0-25 pounds) and work varied hours/days to oversee store operations. Environment is fast paced and indoor temperature conditions vary.*Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain store operations.Windsor Equal Opportunity Employer