Store Manager

Lids; Tyler (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Retail Supervisor to enhance sales and customer satisfaction. In this role, you will lead a team, ensuring they meet company objectives through excellent customer service and effective training. Your expertise in inventory management and strong communication skills will be vital in maintaining store standards and achieving sales targets. This position offers the opportunity to develop your leadership skills in a dynamic retail environment while contributing to a culture of excellence. If you are passionate about retail and team development, this is the perfect opportunity for you.

Qualifications

• Two years of post-secondary education and one year of related experience.
• Strong supervisory skills with the ability to train and assess staff.

Responsibilities

• Generate sales gains by providing excellent customer service.
• Manage store associates through training and goal setting.
• Ensure compliance with all company policies and guidelines.

Skills

Customer Service

Sales Performance Assessment

Inventory Management

Supervisory Skills

Interpersonal Communication

Computer Proficiency

Education

Post-secondary education (two years)

Tools

Point of Sale (POS) Systems

Inventory Management Software

Job description

This job description provides a comprehensive overview of the responsibilities and requirements for the position. However, it can be improved in terms of formatting and clarity to enhance readability and engagement. Minor revisions include consistent use of HTML tags, removal of redundant or irrelevant content, and clearer section distinctions. Here is the refined version:

General Description

• Generate sales gains by providing excellent customer service.
• Meet or exceed company objectives in all measurable areas of the business.
• Provide consistent assessment of each associate’s sales performance, offering feedback on strengths and opportunities while aligning with company objectives.
• Adhere to visual guidelines, including proper merchandising, signage, and store cleanliness.
• Maintain strong product knowledge for selling, merchandising, and giving feedback as requested.
• Ensure all associates maintain a professional appearance consistent with the company dress code policy.

Principle Duties and Responsibilities

Control Expenses

• Protect company assets within the guidelines of LIDS Retail policies.
• Prepare store schedules to ensure proper coverage, within wage control guidelines.
• Manage store inventory accurately, including receiving, transferring, pricing, and conducting product counts.
• Maintain proper documentation and record-keeping per company policies, complying with all laws.
• Open and close the store following procedures outlined in the Operations P&P Manual.

Supervise Associates

• Manage store associates through training, goal setting, and regular follow-up.
• Recruit, develop, and train staff to achieve operational goals and adhere to policies.
• Administer disciplinary actions, including warnings and terminations with appropriate approvals.
• Ensure compliance with all company policies, procedures, and guidelines.
• Perform work of subordinates as needed.
• Communicate effectively at all levels of the company.
• Perform other duties as assigned.

Job Required Knowledge & Skills

• Post-secondary education (two years) and one year of related experience, or equivalent.
• Proven ability to generate sales results while minimizing loss.
• Strong supervisory skills with the ability to train and assess staff.
• Excellent interpersonal and verbal communication skills.
• Proficiency in operating computers and relevant software.
• Ability to lift up to 50 pounds.
• Ability to climb ladders and work with hands overhead.
• Standing required for up to 100% of the work time.
• Willingness to travel overnight for training and meetings.