Store Manager

Columbia Sportswear Company; Tulsa (OK); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Quarterly bonus program

Medical, dental, vision

Well-being plans

401(k) with company match

Job summary

Columbia Sportswear Company is seeking a Store Manager in Tulsa to lead day-to-day store operations, drive customer service excellence, and grow the customer base. You will forecast staffing, recruit effectively, and coach associates toward career progression while managing budgets and promotional directives.

The role requires 5 years of functional experience, strong problem-solving skills, and proficiency with POS systems and store software.

Qualifications

• Bachelor’s or master’s degree or equivalent experience mentioned.
• 5 years of functional experience required.
• Experience managing individual contributors or leading a department.

Responsibilities

• Lead store operations to improve customer service and profitability.
• Coach staff and develop growth plans for associates and keyholders.
• Manage operating budgets and expenses within guidelines.
• Oversee recordkeeping for hires, payroll, performance reviews, and terminations.

Skills

Leadership

Staff coaching

Budgeting

POS systems

Problem solving

Education

Bachelor's or Master's degree

Tools

POS System

Job description

Total Rewards: Quarterly Bonus Program to award store performance, Comprehensive Medical with FSA/HSA options, Dental, Vision, and Well-being plans, 401(k) participation with company matchingWellbeing support: Routine Time Off that starts immediately, Floating Holidays, Quarterly reimbursement program to support your health and fitness, and Employee Assistance Programs (EAP) which provide access to free mental health services, financial services, discounts on fitness programs, and more.Community impact: We give back with paid Culture and Community Hours and Volunteer Hours to support your passions!Growth opportunities: Grow your career with the Tuition Assistance Program and learning/development coursesEmployee discounts from all our brands including Columbia, prAna, Sorel, and Mountain HardwearABOUT THE POSITIONWith over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations, strategies, and procedures, to guiding and developing team members, our Store Leadership Teams help create memorable customer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.”As the Store Manager, you will be a leader who plans and directs day-to-day operations of the store aimed to develop strategies to improve customer service, drive store sales, increase profitability, and execute marketing and promotional directives that will increase sales and grow our existing customer base. This role is responsible for maintaining high store standards, fostering a positive environment, forecasting staffing needs, and developing a recruiting strategy.HOW YOU’LL MAKE A DIFFERENCELead the store team to develop, evaluate, and coach staff as necessary to maintain a high-level of service and quality to meet customer experience expectations.Inspire, educate, guide, and develop associates and keyholders to meet short and long-range growth plans and career paths within the store, field, and general office.Deliver operating budgets and manage expense control within division guidelines to deliver positive results and meet profitability expectations.Ensure accuracy of all functions related to store operations to include both Front and Back House Operations.Perform timely completion of all recordkeeping associated with applicants, new hires, payroll, performance reviews, coaching, disciplinary actions, and terminations. Maintains accurate and timely store records related to applicants, new hires, payroll, coaching, disciplinary actions, and terminations.Maintain appropriate inventory levels through effective replenishment, organization, shrink control, and communication.Communicate regularly with Area/District Manager providing relevant market information and employee successes and challenges.YOU HAVEBachelor’s or master’s degree, or applicable certification or equivalent experience5 years of functional experienceExperience managing individual contributors and a department or has acted as a lead.Strong problem-solving skills: ability to resolve technical, operational, and organizational problems and drive decisions that impact finances, efficiency, and effectiveness of the store.Skill operating a Point of Sales (POS) system, and various software packages.JOB CONDITIONSFrequently in a more active environment (i.e., it requires the ability to constantly move about) that can be physical or strenuous in nature (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.Occasionally it requires the ability to work in place.Ability to communicate with others.Occasional travel is required (approximately 5%) for meetings and to support business needs.Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.At Columbia Sportswear Company, we’re proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available.If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to [e-mail] with the Subject: Applicant Assistance Requested.