Retail Supervisor

Columbia Sportswear Company; Santa Clara (CA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Employee discounts (Columbia, prAna, S

Tuition Assistance Program

Paid Time Off

Employee Assistance Programs

Job summary

Columbia Sportswear Company in Santa Clara, CA seeks a Retail Supervisor to join the Store Leadership Team and assist the Store Manager in daily operations. You will lead a diverse team on the sales floor, drive sales, train associates, and ensure outstanding guest experiences while upholding company standards.

Responsibilities include coaching in-the-moment, replenishing stock, implementing visual merchandising, and collaborating with leadership to resolve issues and maintain loss prevention

Qualifications

• No specific education required; HS diploma or GED preferred.
• 2-5 years of experience in position or specialization.
• Ability to operate Inventory and POS systems and various retail software tools.
• Effective communication with store leadership, associates, and customers.

Responsibilities

• Lead sales floor to drive sales and deliver a personalized shopping experience.
• Provide training and coaching to associates on product knowledge and customer service.
• Support merchandising, replenishment, and store standards.
• Collaborate with leadership to resolve problems and ensure policy compliance.

Skills

Communication skills

Team leadership

Retail experience

Customer service

Education

High School Diploma or GED

Tools

POS systems

Retail software

Job description

WESTFEILD VALLEY FAIR LOCATIONTotal Rewards: Quarterly Bonus Program to award store performance, Comprehensive Medical with FSA/HSA options, Dental, Vision, and Well-being plans, 401(k) participation with company matchingWellbeing support: Paid Time Off, Floating Holidays, Quarterly reimbursement program to support your health and fitness, and Employee Assistance Programs (EAP) which provide access to free mental health services, financial services, discounts on fitness programs, and more.Community impact: We give back with paid Culture and Community and Volunteer Hours to support your passion!Growth opportunities: Grow your career with the Tuition Assistance Program and learning/development coursesEmployees discounts from all our brands including Columbia, prAna, Sorel, and Mountain HardwearABOUT THE POSITIONWith over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations and procedures to guiding team members within an assigned area of responsibility, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.”As a Retail Supervisor, you will be a member of the Store Leadership Team and assists the Store Manager in the effective operation of the store. The supervisor is responsible for providing leadership and direction to diverse associate level team members in the assigned area of responsibility. You will provide sales floor leadership to drive sales and ensure associates engage consumers to provide a personalized shopping experience.HOW YOU’LL MAKE A DIFFERENCEProvides training and in-the-moment coaching to ensure associates engage consumers, make product recommendations, and leverage product knowledge to influence buying decisions. Ensures associates connect consumers to company loyalty programs and solicit feedback through consumer surveys.Supports store leadership in the execution of merchandising directives; ensures timely replenishment of the sales floor and maintains high store standards for product presentation and store cleanliness.Supervises and overseas assigned department of responsibility. Drives department sales through deep understanding of consumer needs, product training, visual merchandising, and communication of product needs and challenges with store leadership.Collaborates with store leadership team to ensure accurate execution of procedures and compliance with company policies. Works to resolve any problems or errors.Creates and maintains a store culture of teamwork; leads by example to high professional standards and demonstrates Columbia Sportswear Company values.YOU HAVENo specific education required (High School Diploma or GED preferred)2-5 years of experience in position or specializationSkill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.Ability to use judgment to identify and resolve day-to-day technical and operational problems.Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.JOB CONDITIONSFrequently in a more active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.). They may frequently use specialized equipment and may have exposure to dust and noise.Occasionally it requires the ability to work in place.Ability to communicate clearly with others.Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.Hiring Range: $19.80 - $26.57*Pay decisions are determined by multiple factors, including what the market is paying, a candidate’s capabilities and skills, years of experience, and internal equity.At Columbia Sportswear Company, we’re proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available.If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to [e-mail] with the Subject: Applicant Assistance Requested.