Store Manager

Ben Bridge Jeweler Inc; Tukwila (WA); On-site; USD 80,000 - 92,000; Full time

Benefits offered by this job

Health and welfare benefits

Monthly incentives

Employee merchandise discounts

Gemology training and certification (G

Tuition reimbursement

Job summary

Ben Bridge Jeweler in Tukwila seeks a Store Manager to lead a premium sales team and deliver unforgettable customer experiences. The ideal candidate has a proven track record in luxury retail, coaching Sales Associates, and driving performance through 1:1 reviews.

You will oversee staffing, training, merchandising, and store operations, ensuring brand standards and sales targets are met while maintaining excellent guest service.

Qualifications

• 3+ years retail management and customer service experience or 4+ years in a selling setting.
• Associate degree or equivalent experience.
• Experience in selling luxury and/or lifestyle branded products.
• MS Office (Word, Excel, Outlook).
• Demonstrated recruiting, interviewing, and staff planning skills.
• Strong communication (written, verbal) and interpersonal skills.
• Ability to multi-task and coordinate ongoing projects, plans, and teams.
• Ability to brainstorm and problem-solve.
• Works well under pressure and meeting tight deadlines.
• Experience with business acumen and key performance indicators.
• Bilingual is a plus.
• Some travel is required.

Responsibilities

• Hire, train, develop and coach store Sales Associates through 1:1 reviews.
• Set performance goals to exceed sales targets.
• Manage visual merchandising, store security and maintenance needs, team schedules, and expense control.
• Lead by example in sales and in creating an environment that engages customers in their store.
• Represent the Ben Bridge Jeweler brand.
• Store Managers are energetic and committed to creating unforgettable moments that leave lasting memories.

Skills

Retail management

Customer service

Staff planning

MS Office

Communication

Multi-tasking

Problem solving

Travel required

Education

Associate degree

Tools

MS Office Suite

Job description

Do you possess natural leadership qualities, a love for luxury, and a commitment to creating unforgettable customer experiences? Join us as a Store Manager at our Ben Bridge store in Tukwila and take your career to new heights!

Our Store Managers hire top talent and “brand fans” for their teams. They passionately lead and educate the store sales team. The selected leader will have a positive attitude, passion and enthusiasm for Ben Bridge jewelry, our community, and our people.

Ben Bridge Jeweler has been in business for over 110 years and we are proud to be a subsidiary of Berkshire Hathaway. Ben Bridge Jeweler has thirty-six store locations across the United States. We are committed to serving our customers with quality jewelry that will be a memorable experience for generations. Jewelry is more than just an adornment. It is a means of expression, love, personality and history. Its meaning only grows with time. We don’t sell to a customer just once; we want to be their jeweler for life!

Store Managers hire, train, develop and coach store Sales Associates through 1:1 reviews. They set performance goals to exceed sales targets. Our Store Managers are responsible for managing visual merchandising, store security and maintenance needs, team schedules, and expense control. They lead by example in sales and in creating an environment that engages customers in their store. They represent the Ben Bridge Jeweler brand. Our Store Managers are energetic and committed to creating unforgettable moments that leave lasting memories. They love fine jewelry and timepieces.

Required Minimum Qualifications

• 3 plus year retail management & customer service experience or 4 plus years’ experience in a selling setting
• Minimum of an Associate Degree or equivalent experience in lieu of degree
• Experience in selling luxury and/or lifestyle branded products
• Working experience of MS Office (Word, Excel, Outlook)
• Demonstrated recruiting, interviewing, and staff planning skills
• Practiced strong communication (written, verbal) and interpersonal skills
• Ability to multi-task and coordinate ongoing projects, plans, and teams
• Ability to brainstorm and problem-solve
• Works well under pressure and meeting tight deadlines
• Experience with business acumen and key performance indicators
• Bilingual is a plus
• Some travel is required for this role

Flexibility with work schedule, including holidays, is a must.

Range: $80,200 - $91,500 per year. This position includes base pay plus eligibility for a monthly bonus plan.

The full-time schedule is designed to provide flex staffing during key events and peak selling times. As a full-time associate, you will be eligible for health and welfare benefits in addition to monthly incentives and SPIFFs. Other benefits include employee merchandise discounts, paid training and paid time off, such as: vacation, holidays, bereavement and jury duty. Paid gemology training includes certification from the Gemological Institute of America and American Gem Society. Non-gemological tuition reimbursement programs are also available (following completion of 90 days service time). In addition to our medical, dental and vision insurance, Ben Bridge Jeweler also offers a 401(k) plan with a company match.

Ben Bridge Jeweler is proud to be an Equal Employment Opportunity and Affi

Ben Bridge Jeweler is proud to be an Equal Employment Opportunity and Affi

Ben Bridge Jeweler is proud to be an Equal Employment Opportunity and Affi

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.